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Routemaster Hire Ltd Reviews

4.9 Rating 288 Reviews
99 %
of reviewers recommend Routemaster Hire Ltd
4.9
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Routemaster Hire Ltd Reviews

About Routemaster Hire Ltd:

RoutemasterHire is a family ‘lovingly-run’ London red bus hire company — for whom professional, premium service, authenticity and real passenger pleasure are top-deck.

Visit Website

Phone:

01707 276066

Email:

info@routemasterhire.com

Location:

The Old Cottage, Pooleys Lane
Welham Green
AL9 7LQ

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Routemaster Hire Ltd 5 star review on 30th October 2019
Chris Hobson
Routemaster Hire Ltd 5 star review on 1st October 2019
Lina Yerolemou
Routemaster Hire Ltd 5 star review on 16th July 2019
Jo Mansfield
Routemaster Hire Ltd 5 star review on 7th August 2017
Anonymous
Routemaster Hire Ltd 5 star review on 12th July 2017
Celia Goater
Routemaster Hire Ltd 5 star review on 1st July 2017
Martyn & Jackie
Routemaster Hire Ltd 5 star review on 2nd May 2017
Chloe Wildish
19
Anonymous
Anonymous  // 01/01/2019
Jennie and her team at Routemaster were amazing from start to finish. On the day, they were punctual and organised but also just such fun which we really appreciated. Recommend them all the way! Jenna and Andrew Walbach.
Routemaster Hire Ltd 5 star review on 25th March 2017 Routemaster Hire Ltd 5 star review on 25th March 2017
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Posted 7 years ago
Excellent service - quick to respond, flexible and a pleasure to deal with.
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Posted 7 years ago
This is the third time that I have worked with RouteMaster Hire and, as always, it has been a joy. Jennie and the team are wonderful. The service is fantastic, and the result (a fully branded vintage routmaster) very impressive! Five stars!
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Posted 7 years ago
Absolutely wonderful service. The bus was fabulous and the entire team were delightful. We couldn't have been more thrilled with it all.
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Posted 7 years ago
Used this company for my wedding in early December 2016 and they were flawless. Two buses waiting exactly when and where we'd asked them to be and the guys on board the buses made our wedding guests really welcome. Guests were on board and on the move really quickly. Lots of my Scottish family got a nice touch of London on the 2mile journey. Thank you so much.
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Posted 7 years ago
Jennie and the team couldn't have been more helpful in the planning stages and the bus was a BIG hit on the day with all our guests. It has even made for some superb photos. Many thanks to all involved - I certainly recommend!
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Posted 7 years ago
Second time I've used Routemasterhire and their service was excellent both times. Communication / organization before the event was clear, quick, helpful and friendly. They also were able to get us a great blue badge guide for the event. It's a family-run business and Jennie was with us from our initial booking through the tour on the day for me and my 45 guests. They arrived on time and were very flexible and fun - I have no complaints (other than the London weather at times!). We got a great tour and some great pictures to remember it by. Thanks to Jennie, Chris and Stan!
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Posted 7 years ago
We had a London wedding but even still, requested the buses to take our guests from the Church to our reception venue as we wanted them all to arrive at the same time. RouteMaster Hire were very responsive to our many queries throughout the process. All our guests loved the experience. We decided to buy some fizz to help our guests settle into the journey. RouteMaster Hire took received delivery for us, provided glasses and sorted the disposal of bottles. Over all my wife and I are extremely pleased with the service provided and wish we had been on the buses too!
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Posted 7 years ago
Thank you to Jennie and all at RouteMaster Hire for helping to make Sophia's baptism celebrations such a success on Saturday. The service provided by Jennie and her team was efficient, effective, friendly and just perfect in every way. Jennie went above and beyond to help with all arrangements and the Routemasters were a big hit with all the party guests. Huge thanks from a very happy customer.
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Posted 7 years ago
Absolutely brilliant! I would have given 10 stars if this was an option. I booked the bus for our wedding last week - it could not have been more perfect or more fun. Jennie and the driver (Bernie) were great. They arrived on time (actually they arrived 45 minutes early and waited, which on your wedding day is a relief) and even called me the day before just to confirm all arrangements. When I was ready Jennie was so welcoming and she ran down the road to meet me with an umbrella as it was raining. The bus was beautiful and gleaming. Even passers-by were taking pictures as it looked so great. The bus went on to take our guests to the reception venue - there was prosecco, white ribbons and music playing - a real party on board which got our wedding off to a perfect start. Jennie also gave us the personalised bus banner with our names on to keep, and she let my little nephew help in giving out the tickets on the bus which he loved. Before the wedding Jennie was helpful, kind, organised and very fast in responding to all our queries. All in all I could not recommend this company highly enough. I'm trying to think of an excuse to hire it again!
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Posted 7 years ago
Routemaster were great in accommodating all of our needs on our wedding day. They outlined a bespoke route for us to take through London to our venue so we could stop off at our favourite places and have photographs with our guests. It was dead-easy getting drink delivered to them before the day which they then served on the bus to the guests. It was overall a fuss-free event - thankyou!
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Posted 7 years ago
We hired an old Routemaster for our wedding, to take a group of family and friends to the venue in central London. The booking process was very easy, Jennie was very helpful throughout and was on the bus with us on the day. The price was also very competitive. It was fun driving though London having all the tourists wanting to take photos of the bridal party! We highly recommend RouteMaster Hire!! Polly & Ben
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Posted 7 years ago
Fantastic service from Jennie and the team. The bus arrived in plenty of time and did a short detour so we had more time on the bus - otherwise it would have only been 10 mins. Highly recommend.
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Posted 7 years ago
Am so glad we used this company for my mums 80th birthday! They were so accommodating and friendly and coped so well with the 46 mad family members and friends that we had on the day!! The bus was clean and beautifully decorated for Christmas and Bernie and John were very helpful from start to finish. Whole process was easy and straight forward from the initial contact and booking to events on the actual day. We had a great time and my mum was absolutely thrilled. Huge thank you to Jennie for answering all my questions on the phone and email and letting me drive her mad about all the details!!! Would definitely recommend this company to others.
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Posted 8 years ago
Absolutely fantastic service. The process was made easy with Jennie arranging everything for us from the booking stage through to getting us home! Great value for money which was the icing on the cake for our Christmas party. Thank you Jennie and RouteMaster Hire
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Posted 8 years ago
Excellent service. Staff were very polite and the bus arrived on time. The journey to our venue was faultless.
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Posted 8 years ago
We had a fantastic time on our Routemaster hire, for our office Christmas party. The bus was clean, on time and had all the facilities we needed and additions we had requested for our journey from Chiswick to Tower Bridge. The staff were very helpful, both on the night and in the lead up to the hire, where they answered any queries we had promptly. We would certainly recommend Routemaster to others who are looking for something really unique and fun for their events!
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Posted 8 years ago
We had a fantastic time on our Routemaster hire, for our office Christmas party. The bus was clean, on time and had all the facilities we needed and additions we had requested for our journey from Chiswick to Tower Bridge. The staff were very helpful, both on the night and in the lead up to the hire, where they answered any queries we had promptly. We would certainly recommend Routemaster to others who are looking for something really unique and fun for their events!
Helpful Report
Posted 8 years ago
The entire process with RouteMaster Hire has been very pleasant, smooth and efficient. I hired two Route Masters for a private event with a pick on a busy road. The team made great efforts to be located nearby and coordinate with me in order to be at the right place at the right time. Both Jennie who I spoke to throughout the booking process as well as David the coordinator on the day were very lovely to deal with. I will most certainly use their services again. Gil - Bespoke Events London
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Posted 8 years ago
Jennie and the team are a pleasure to work with, from initial enquiry and all throughout the actual journey the service was faultless.
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Posted 8 years ago
Routemaster Hire Ltd is rated 4.9 based on 288 reviews