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Royal Mail Reviews

1.1 Rating 2,750 Reviews
3 %
of reviewers recommend Royal Mail

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Royal Mail 1 star review on 31st October 2024
Anonymous
Royal Mail 1 star review on 27th October 2024
Russ Parks
Royal Mail 1 star review on 19th October 2024
Abdulilah Hammad
Royal Mail 1 star review on 11th September 2024
ZEE
Royal Mail 1 star review on 17th August 2024
Rachael
Royal Mail 1 star review on 2nd August 2024
Anonymous
Royal Mail 1 star review on 26th June 2024
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Anonymous
Anonymous  // 01/01/2019
What's the point of signed for if I can't track my parcel.Another useless example of our glorious postal service.For crying out loud RE-NATIONALISE it.
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Posted 2 years ago
I don't know the staffs working in Royal Mail are all retards or just lazy as shits, but all of my parcels are delay at least for 7-10 days. Totally unacceptable! If the Supermarkets operate in this way, we'll be all starved to death!
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Posted 2 years ago
The most incompetent company around! You pay them to deliver parcels and they expect you to go and collect them! What are they being paid for? Some of us have disabilities and no transport! Hence why you pay for delivery!!!!😡😡😡😡😡
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Posted 2 years ago
Package delivered on time, not left in the communal area but delivered to the door - very happy. Thank your to our Royal Mail/Parcelforce team.
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Posted 2 years ago
Why can't you deliver stuff on time?? It shouldn't take over 5 days for an item to arrive
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Posted 2 years ago
12 days and waiting for signed for letter. There needs to be an alternative
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Posted 2 years ago
These guys are amazing where I live in my new apartment. They always get the item to me, are friendly, apologise when late. DPD, on the other hand, don't call, don't buzz the intercom, leave packages in communal areas, don't deliver. Royal Mail have been reliable and trustworthy.
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Posted 2 years ago
My God this company is awful! 24h delivery normally takes around 4-5 days! Reported delivered = They CAN'T tell me where, but it wasn't here!... I would gladly pay extra for the option NOT to have Royal Mail as a delivery choice I might click on by accident.
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Posted 2 years ago
Below zero. Guys working there genuinely never heard of a door bell and constantly fail to deliver anything. Royal Mail is a synonymous to hemorrhoids. Worse then Russian Mail. Why still calling Royal😭
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Posted 2 years ago
I have found the service to be quite good but the recent annual price increases are ridiculously high. Privatisation of Royal Mail has been a disaster.
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Posted 2 years ago
RM need to shut down business, increased price hike yet again to provide no show or even longer delayed deliveries than ever and still have the audacity to blame Covid 19 even now. I’ll be placing my business with Hermes or equivalent delivery company as from now on. Imagine if supermarkets operate in the same way blaming Covid we would possibly starve to death.
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Posted 2 years ago
Royal Mail You are a bunch of liars who lie about making deliveries to profit by CHARGING for redelivery!! Bunch of cowboys 😡😡😡😡 PS they even blocked me to stop me posting on their fb page..jokers.lol
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Posted 2 years ago
Nightmare, keep losing my parcels, impossible to get through to customer service which can only be accessed by phone with the waiting time always over 30min - will never use it again! 1 star is too generous for them.
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Posted 2 years ago
Rubbish company , international parcel was not dispatched,money for delivery not refunded, avoid this fraud company!!!
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Posted 2 years ago
royal mail are tye most incompetent company how they're even still in business is beyond me in just 2 months they have lost coming up to 5 of my parcels and I'm just one person. it's unacceptable and shocking how they're losing so much. it's,gone where I'm afraid to Order anything incase it's sent by royal mail then I'm not sure if I'll get it or not. I'd never use them to send anything.
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Posted 2 years ago
Very slow service. I'm an eBay seller and i am getting horrible feedback from my customers because of RM incompetence. Disgusting business that should be closed.I am using DPD they are more reliable.
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Posted 2 years ago
The worst delivery company.. Did not knock the door.. But leave a msg that we missed you... Another parcel they posted as refused and returned to the sender without even contacting me
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Posted 2 years ago
Received birthday card 16 days later after posting with first class stamp on a 21 mile journey in GLasgow. This has happened a few times now. Not impressed. I can understand at Christmas but not in March. Glad it wasn’t an important document
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Posted 2 years ago
The price of mailing letters, packages and parcels is now far too expensive for the average person. 95p for a First Class stamp and 68p for a Second Class stamp is shocking. The post office increases the price of postage because fewer and fewer people are using the Royal Mail. Every time they increase their prices, more people are forced to give up on them. It doesn't take a brain surgeon to work out why ! Crazy.
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Posted 2 years ago
Didn't receive my Parcel after the supposed day of delivery and they kept leaving me "Sorry we missed..." without contacting me. I asked for redelivery three times and happened again and even with the request to redeliver to my local post office they left the "Sorry we missed..." at my flat!!!! I contacted customer service and they just make excuses that my local post office isn't in my range!!! although I could choose it and got the confirmation email and they told me to go and collect it myself from the royal mail office and hang up on me. An absolute disgarce!
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Posted 2 years ago
Royal Mail is rated 1.1 based on 2,750 reviews