“Paid extra for sunday delivering and tracking,,,all tracking said was out fir delivery 7,30 to 7,30 waited in all day 5.00 got a email attempted delivery please refer to royal mail site..thwy definately didnt attempt and because obviosly the driver had enoigh just clicked attempted delivery i didnt get a red missed you card so i didnt know were parcel was ....went local office they shut only opwn 8,00 to 10.00 went next morning couldnt find it told me go to headoffice in town promised they open till 1200 got there they shut havent a clue were my parcel is just a rubbish job they doing”
“Day 9 for a small letter package posted in London. Your tracking information only says it will be updated when it's been delivered. This service is really quite appalling.”
“Royal Mail, Portishead, sent me an email stating that my tracked item had been delivered. Well, it may well have been - but not to me. I am now reliant on the good will and honesty of whichever household the package was actually delivered to (no idea where), to bring it round to me - but I'm not going to hold my breath. I have most likely lost an expensive pair of earrings - gee, thanks Royal Mail.”
“My last and only Customer Service experience was met with the least helpful, most condescending person I have ever met. Really has put me off using them.”
“Got 1 email yesterday and 1 today told package would arrive between 9 36 and 1 36 it us now 7 27 and still no sign payed extra for first class delivery very poor .package arrived in perth 9 50 this morning seen two royal mail delivery van in street not amused”
“Total lack of being able to deliver parcels to the recipient's
It's a a massive scandal that needs to be addressed
Fraud at its worst
Massive amounts of parcels not being delivered to recipient's
Whose behind this fraudulent activity??
Royal mail needs to investigate their corrupted management
Michael Richmond”
“Unbelievable, posted a card and paid £12.00 for next day guaranteed Saturday delivery and it didn't arrive. Will be ringing tomorrow for my money back. Thanks Royal Mail for wasting £12.00 of my money and making my card late!”
“Regular post guys are amazing but the parcel delivery people are beyond a joke. Literally 80% of parcels are not delivered with unbelievably ridiculous excuse - “inaccessible”! Post guys manage perfectly well. I have zero faith in Royal Mail parcel service and looking forward to them being bought out or abandoned.”
“Posted a letter (second class signed for )7 days ago and still no update as to if it has been delivered. It says 1-3 days on their tracking website. It is just a letter not heavy not a complicated address why does it take this long. £3.25 for the privilege. I was advised at the post office that sending 1st class would not be any better just costs more! I can remember when post was delivered the following day no chance of that now.”
“There's no difference between 24/48 or even special 'guaranteed' deliveries. Since the beginning of 2020, this service has deteriorated into a joke! I actually remember being impressed with their level of service, now I'm constantly checking and hoping 1st class would arrive within a week. 24 hour aim my ass. They all get lumped into the same piles now and when they delivered when they are delivered without a single f given.”
“Royal Mail has become a sinister joke. From delivering DAMAGED parcels to being LATE or NOT delivering the parcels AT ALL, although they claim they did, the panoply of bad services is complete. And raising disputes with them is a complete waste of time, they are not helpful at all.”
“THEY'RE ABSOLUTELY F ING USELESS
THEY'RE ABSOLUTELY F ING USELESS. FAILED FRIDAY, FAILED SATURDAY, REARRANGED TO MY LOCAL POST FOR MONDAY ON SATURDAY AND STILL I'M WAITING.
DRIVERS NEED TO START TRYING TO DELIVER TO THE NEIGHBOUR INSTEAD OF KNOCKING QUIETLY, PULLING OUT A SORRY WE MISSED YOU CARD, FILLING THAT IN AS QUICKLY AS POSSIBLE THEN DARTING OFF.
HONESTLY, ABSOLUTELY USELESS. I'M COMPLETELY FED UP OF THIS TERRIBLE SERVICE.”
“Royal Fail consistently fails to redeliver mail as promised.
Furthermore, I was relentlessly stalked by a Royal Fail employee who would film me on his phone and loiter outside my house outside working hours.
As an elderly vulnerable woman who is terminally ill, this was utterly terrifying. Made repeated complaints to no avail. Reported him to the police twice to no avail.
Eventually, out of desperation, and fearing for my personal safety, I cast a banishing spell on him and he disappeared within 10 days. Thank you baby Jesus.”
