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Royal Mail Reviews

1.2 Rating 2,940 Reviews
D
Happiness Grade
D

Delivery - Average

51.91%
Industry Average
The worst delivery company is Royal Mail after sending me emails that they found no one in the house yet iam there they had my parcel for over 10days i feel so angry and bad now went to the office in ardwick they say parcel is in ancoats
posted 1 month ago - Anonymous
I paid extra for special delivery to come yesterday as it was meant to be a part of my 4 year old's birthday.
posted 1 month ago - Anonymous
Horrific. Paid the customs, on delivery day I got' sorry we missed you ' when I was in all day - redirected it to my home it did not arrive, waited in all day. Called numerous times only to be cut off - no help, no commubication, no attempt at delivery - a joke of a business...Royal Mail/ parcel force, do your job or don't take peoples packages. DO NOT USE these companies. Zero stars.
posted 2 months ago - Anonymous
Why cant we leave 0 star!! Email received giving an approx time for delivery so I made arrangements with work to be at home.
posted 2 months ago - Anonymous
Royal Mail said I would get delivery of BTHub etc 26th September 2025.
posted 2 months ago - MG
On 22 nd of September, I missed another delivery, and could not trace it as I was told it had been 10 days since it was delivered, during which time I was enquiring with the company I bought goods from.
posted 3 months ago - Anonymous
On 22 nd of September, I missed another delivery, and could not trace it as I was told it had been 10 days since it was delivered, during which time I was enquiring with the company I bought goods from.
posted 3 months ago - Anonymous
I arranged for a redelivery for Saturday 6th September via the app on Thursday 4th morning as I work Monday to Friday so knew I wouldn't be in to take delivery as previously I have had to complain about them failing to deliver to my safe place.
posted 3 months ago - Michelle
Say they've attempted to deliver an item on 4 occasions, however they haven't as people have been in at the delivery address and no card has been left.
posted 3 months ago - Steve Fay
I used the address and the name of a book shop open from 9am to 18pm monday to sunday in order to be sure to receive and have no surprises. This morning I receive a message from Royal Mail saying delivery attempted, address inaccessible... As I know the book shop is not recently exploded should be easy find the entrance door but no. Not for Royal Mail . No one job is easy for Royal Mail
posted 3 months ago - Andrea