RPGStash.com Reviews

Name: RPGStash.com
Rating: 4.54

4.5 Rating 4,077 Reviews

88 %

of reviewers recommend RPGStash.com

4.5

Based on 4,077 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Email:

ceo@rpgstash.com

Location:

Hong Kong
Hong Kong

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RPGStash.com 1 star review on 19th September 2024

Jeremy

RPGStash.com 1 star review on 12th July 2024

Matthew Mitchell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Verry expensive for perma death game”

Helpful Report

Posted 3 years ago

Hello Josef, Thank you for sharing your feedback. We do not do price matching at moment. Our focus is to provide a high-quality service for customers that value delivery speed and security. Please feel free to submit any further comments or suggestions in our feedback form: https://www.rpgstash.com/rpgstash-feedback

Posted 3 years ago

“Bad very bad won de 1000m but got 10x bonds🤬”

Helpful Report

Posted 3 years ago

Hello, Thank you for bringing this to our attention, and we are deeply sorry for the inconvenience. The item in your chest is automatically determined the moment your order is approved. The animation shown when opening your chest serves to present the already determined item in a fun and exciting way. We do not warrant that the item shown at end of the animation is correct in 100% of the cases due to possible interference of lag and incompatibilities with certain devices, screen sizes, and resolutions. We recommend that you open the chest in browser Google Chrome or Firefox on a desktop with a screen resolution of 1920 x 1080 pixels. The item name shown when expanding the row in your inventory is always the correct item determined by the system.

Posted 3 years ago

“Can’t use my wife’s card”

Helpful Report

Posted 3 years ago

Hello Matthew, As a financially regulated company we need to ensure we know the identity of our customers, and this includes the source of the funds you pay with. We prohibit anyone who isn't named on the card from using it to protect ourselves from fraudulent orders. If the authorized cardholder is unaware and later finds out about a card purchase we risk a chargeback.

Posted 3 years ago

“Overcharged by providing a voucher for "free 1M gold" and then charging me the rate of 7M gold for it extra.”

Helpful Report

Posted 3 years ago

Hello James, Thank you for bringing this to our attention. We will investigate this issue and get back to you as soon as possible.

Posted 3 years ago

“I wont use service again. Im sorry.”

Helpful Report

Posted 4 years ago

Hello Ammar, If there was something wrong with your order, please submit a complaint in our feedback form to resolve it: https://www.rpgstash.com/rpgstash-feedback

Posted 4 years ago

“This website is horrible and steals your items.”

Helpful Report

Posted 4 years ago

Hello Matthew, Thank you for bringing this to our attention. Please submit a complaint in our feedback form to get in touch with a manager about this: https://www.rpgstash.com/rpgstash-feedback

Posted 4 years ago

“made another order and it was declined saying it was from my bank. i contacted bank and they said it wasnt on there side. used my girlfriends card to try hers and it was declined again. then they proceeded to charge her account 4 times on the same order i never got anything for. costumer service was terrible and wasnt any help at all saying i need to contact my bank and thats all the info. i just got scammed out of 100 dollars”

Helpful Report

Posted 4 years ago

Hello Colby, Thank you for bringing this to our attention. Your partner's card was declined because we prohibit anyone who isn't named on the card from using it to protect ourselves from fraudulent orders. If the authorized cardholder is unaware and later finds out about a card purchase we risk a chargeback. Regarding the issue with Your payment method, please submit a complaint in our feedback form to get in touch with a manager about it: https://www.rpgstash.com/rpgstash-feedback

Posted 4 years ago

“I purchase about 8 loot chests and ALL of them give X2 reward witch was a bit suspicious and then each one followed to give me the lowest prizes in the prize pool this obvious confirmed it was scam and it is rigged in there favour. I should have just got 2 bonds from the official site as that would have given me 10m not the 7m this company offered me. Oh well lesson learned.”

Helpful Report

Posted 4 years ago

Hello, Thank you for posting a review. Unfortunately, there is no guarantee that you are going to get a great item, so if you prefer certainty please buy products like items or in-game gold. You can read more about the chests in our Chest FAQ: https://www.rpgstash.com/chest-faq

Posted 4 years ago

“Was told service is available with information i gave, went trough verification and payment trust thing and after all frustration and payment was told service is not available due account state.... 2hours wasted.”

Helpful Report

Posted 4 years ago

Hello Rytis, Thank you for bringing this issue to our attention. We will investigate this further and try to solve it promptly. We are deeply sorry for the inconvenience.

Posted 4 years ago

“You got me a fire cape which is what I wanted. Yet, funnily enough, all my high value items vanished (not limited to 10m cash stack). I kinda predicted this, but still my fault lmao. $14 + 30m worth of gear for fire cape…tricky to do the cost benefit analysis here lol.”

Helpful Report

Posted 4 years ago

Hello John, Thank you for bringing this to our attention. We will investigate this further and get back to you as soon as possible.

Posted 4 years ago

“Wasted my time with KYC”

Helpful Report

Posted 4 years ago

Hello Re, Thank you for posting a review. We verify customers paying with card or PayPal to protect ourselves from fraudulent payments. Identity theft and credit card fraud can easily bring an e-commerce website to its knees if kept unchecked.

Posted 4 years ago

“I felt that the website wasn't clear enough when I accidently bought a rs3 mystery chest which I should of been reimbursed with for a fair chance of biggest osrs chest win”

Helpful Report

Posted 4 years ago

Hello Garry, Thank you for sharing your feedback. If you want to get in touch with a manager about this issue, please submit a complaint in our feedback form: https://www.rpgstash.com/rpgstash-feedback

Posted 4 years ago

“You should remove id verification and you would have more long term supporters”

Helpful Report

Posted 4 years ago

Hello Jordan, Thank you for posting a review. We verify new customers paying with card or PayPal to protect ourselves from fraudulent payments. Identity theft and credit card fraud can easily bring an e-commerce website to its knees if kept unchecked. If you don't want any verification you can use some other payment options instead such as Paysafecard, Bitcoin, Western Union, and some others. Please check with our customer service on the full list.

Posted 4 years ago

“Bad business”

Helpful Report

Posted 4 years ago

Hello Thinh, We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please feel free to submit any further comments or suggestions in our feedback form: https://www.rpgstash.com/rpgstash-feedback

Posted 4 years ago

“I was robbed of money I never have played this game and can’t get a refund”

Helpful Report

Posted 4 years ago

Hello Isaias, Thank you for bringing this to our attention. We will investigate this issue further.

Posted 4 years ago

“I have not been refunded although my order got cancelled”

Helpful Report

Posted 4 years ago

Hello Melvin, Thank you for posting a review. Please contact the Live Chat to check the status of this order.

Posted 4 years ago

“Unsure why you require all of the information to steal someone’s identity then when I ask about it get absolutely no response. Would like a refund for my last order but couldn’t get anyone to talk to. Real professional.”

Helpful Report

Posted 4 years ago

Hello Dakota, As per agreements with our payments processors we may request additional documentation from our customers as part of KYC procedure (Know Your Customer procedure). If you don't want to follow this procedure you will get a refund. If you don't want any verification you can use payment options such as Paysafecard, Bitcoin, Western Union, and some others. Please check with our customer service on the full list.

Posted 4 years ago

“Ass”

Helpful Report

Posted 4 years ago

Hello Jack, Please feel free to submit any further comments or suggestions in our feedback form: https://www.rpgstash.com/rpgstash-feedback

Posted 4 years ago

“I purchase a lot from here.... I forgot to add chest on checkout by mistake because I was rushing as they didn't have gold ready for 1 hour.... I asked to get my chest added after and they wouldn't do it absolute joke the amount of money I spend on here, will be going elsewhere from now on.”

Helpful Report

Posted 4 years ago

Hello, Thank you for sharing your feedback, and we are deeply sorry for the inconvenience. Please feel free to submit a complaint about this in our feedback form: https://www.rpgstash.com/rpgstash-feedback

Posted 4 years ago

“Really bad it did take 15 usd more then i had to pay!!”

Helpful Report

Posted 4 years ago

Hello Markus, Thank you for bringing this to our attention. If something went wrong with your purchase please contact Live Chat to sort it out.

Posted 4 years ago

RPGStash.com is rated 4.5 based on 4,077 reviews