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RPM Independent Porsche Specialists Ltd Reviews

4.8 Rating 244 Reviews
A
Happiness Grade
A

Customer Service - Good

98.89%
Industry Average
Reception looked after me very well but found dealing with service dept manger frosty, same for last visit, I wanted to pass on some driving and fault information but not allowed to speak to the machanic for some reason, I am an engineer myself and know information is important, had to hang around outside and spoke to him once finished, but to late in my view.
posted 4 years ago - Ian Rose
Outstanding customer service and value for money Thanks
posted 4 years ago - Jason Marshall
Great welcome and great service levels ! Cheers Tony
posted 4 years ago - Anthony Monaghan
Great to have your expert knowledge and advice on all things Porsche. Found the communication and timings frustrating - what started as a 1-2day service and MOT visit took a week and 2 days for no real reason. Appreciate parts deliveries are not as frequent which requires some planning.
posted 4 years ago - James Johnson
A really excellent service - helpful informative and efficient
posted 4 years ago - Fay Acott-Smith
Very efficient service and pleasant staff. See you again in the future. Thanks
posted 4 years ago - Grant Franklin
I booked a sit and wait appointment which worked really well, took the car in on time and carried out the work within the time frame, great service.
posted 4 years ago - David Stevens
I have used RPM twice and have been very pleased with the workmanship. The service I received has been excellent and friendly on both occasions.
posted 4 years ago - Barry Wrighton
I have had a couple of Porsches over the years, lately a Macan S. I was recommended RPM from a friend and I did a lot of research on the net. Service and customer care was great. Gave me great comfort that both my vehicle and I we're taken care of.
posted 4 years ago - Udhi Silva
Personalised genuine and knowledgeable service from a team that’s passionate not only about the brand, but also about ensuring a high quality customer experience.
posted 4 years ago - Adam Goran