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RSPCA Reviews

1.3 Rating 225 Reviews
7 %
of reviewers recommend RSPCA
1.3
Based on 225 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.3 out of 5
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RSPCA 1 star review on 19th November 2024
Anonymous
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 31st July 2024
Nathan Burton
RSPCA 1 star review on 5th July 2024
Sarah Kingman
RSPCA 1 star review on 5th July 2024
Sarah Kingman
22
Anonymous
Anonymous  // 01/01/2019
rude arrogant uncaring cynical nasty the operator taking my report did everything in her power not to support not to donate and not to report local cruelty going on in my area of a cat involving a neighbour she should not be there taking wages for her approach obviously did nit want to be there for this charity should be called s.p.c.a u.k drop the royal royal about it and i hate the queen! ZERO POINTS IF POSSIBLE!
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Posted 2 years ago
RSPCA equals Criminals, I’ve been calling all night for a moribund fix cub and no one cared, next morning he was dead of course. RSPCA useless, a waste of breath…Shame on you!!
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Posted 2 years ago
The animal is not the usual cat or dog and probably the officer is out of his depth but he could google the facts that Alpacas need to be shorn at least every two years and that is for health reasons as well as the distress of an over long coat in hot weather The Alpaca in question is covered with scabs under the coat and needs treatment Visiting inspector(s) have brought about no changes and I am unable to offer help in terms of Alpaca experts and society that would be wiling to support Smooth talking uncaring owners with silver tongued excuses ma have diverted from the facts but that is not good enough A dismal situation which needs rectifying immediately Get some facts and knowledge inspectors Not hard with the internet Wise up!!! You can insist animals are treated appropriately and their welfare is addressed or removed Joe Public cannot DO YOUR JOB
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Posted 2 years ago
Absolutely disgusting lady that called me today, rude, nasty, very hostile. Would not recommend this service at all to anyone, these people shouldn’t be allowed to take in vulnerable animals. Vile disgusting people.
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Posted 2 years ago
I have just called the rspca about a dog that has been barking and has clearly bee stuck in the same place for hours and they want to do nothing. They said they can not record a noise complaint!! I wasn't complaining about the noise just the welfare of the poor dog. The man I spoke to was quiet rude and didn't seem to care at all. Iv spoken to people who have had similar experience and I completely get what they were telling me now. He didn't listen to what I was saying and could only focus on the barking, what's the point in reporting when you get a obstructive person who is clearly unable to use their own common sense. Poor animals.
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Posted 2 years ago
I told RSPCA today that a dog is screeming every day, it sounds like in pain and been neglected, it sounds like a puppy. I was asked by a lady on phone does it have water food and shelter to which I replied I can't see from where I am, she said if it has they can't send anyone around. Then she said call the council to report a noisy dog. She also said puppy's often screem. Can you believe they are supposed to be preventing animal cruelty?. Where's compassion and reality? I'm going to sort it out myself.
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Posted 2 years ago
About week ago a baby segall who could not fly fell of the roof bit to early injured his leg I rang Rspca and they said the segall was emergency and they be out qiuck couple hours past bye no sign of them and the baby got ran over bye car because Rspca did not help it I have lost my trust with Rspca they don’t care about the animals they only care about money I will never help them no more next day they got back to me saying they where not coming out for the baby because the bird flu so they lied to me on phone to
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Posted 2 years ago
useless every time I call they turn up 7 hours later or this time a baby seagull stuck between too building for a day an half during 40 degrees London. as long as its walking leave it only call us if its unresponsive!!! so dead basically!
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Posted 2 years ago
My neighbour murdered my cats and those other people in the street. The RSPCA were called and promised to assign an inspector as well as a vet to do the toxicology reports. 3 months later not a single supportive contact, not a single visit. Nothing, no action at all. Oh, I know they are always bleating about money, and I was a regular donor but they are the statutory agency leading on animal welfare with support from the Police so they have duty to respond, it is not my fault that in the last 198 years they have not learned to manage their funds. They should have the Royal warrant removed, and because the RSPCA won't do anything the Nottinghamshire Police say they are powerless to help as well. Thanks, my family are dead and no-one cares!
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Posted 2 years ago
Can you please get these animal scarer devices banned , they are cruel wicked devices that is a disgrace terrifying animals also nail fencing should be illegal as well ,my neighbour has them on her fence and they are sharp , she has lots of devices in her garden which she gets pleasure to cause harrisment to animals
RSPCA 2 star review on 4th July 2022
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Posted 2 years ago
Please please don't give money to this "" charity"" they care nothing for animals absolute disgusting people!!!!
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Posted 2 years ago
Rodney kenny - came and rescued a poorly fox in our garden and was so helpful to us ❤️
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Posted 2 years ago
I rang the RSPCA and spoke with a male call handler. I told him that pigeons were trapped inside the attic of an empty property, I shared that I had seen them going in and out of the holes in the roof where there are slates missing. A neighbour saw the birds go inside the roof holes and then saw roofers put slates over the holes, trapping the birds inside. The roofers did not enter the property and the birds had no means of escape. The Call handler told me because the information I was giving him had come from a neighbour and was "third party" he was "not going to action the call". He wanted to have an intellectual debate about the neighbour asking me why she hasn't she phoned the RSPCA ... I said I don't know why, and even though HE had asked me the question he cut me off. It was awful, he was argumentative, highly intense, it was incredibly stressful - I was trying to save the lives of these birds, a living breathing creature. He then said he is going to end the call and put the phone down. I had a look on the RSPCA website after this awful call to see if they state that they ONLY take calls from people who directly witness cruelty/suffering but couldn't find anything. Very sadly, these poor birds will die a painful suffering death. I found the whole conversation to be absolutely atrocious and he made me feel like I was doing something wrong by phoning.
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Posted 2 years ago
I called the RSPCA on Friday to let them know 2 kittens were trapped in a car bonnet. They could not attend due to staff shortages - fine. We rescued the kittens late in the evening and brought them into the warm (fell in love with them). The RSPCA turned up Monday morning and took the kittens away. Then charged us £100 each for them back even though they were booked in at the local vet for Monday afternoon.
RSPCA 1 star review on 5th June 2022
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Posted 2 years ago
I recently adopted a dog from the RSPCA, I am disappointed as I was given little details and insight into the dogs previous behaviour and characteristics. After having him for 2 weeks I now know I cannot provide the appropriate living conditions that this dog needs, more knowledge beforehand would have been gratefully appreciative.
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Posted 2 years ago
Sadly rang them twice today reporting that a pigeon was outside of my shop looking unwell and wasn’t able to fly or react and they said they’d would come to get the pigeon and simply never turned up. It has to do with humanity and I get that but If you simply don’t care at least let people know you can’t be bothered to do your job.
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Posted 2 years ago
They tried to put my 10 year old dog down,told me they will not release him until I booked an MRI or pay them £2000 booked mri, private vet prescribed medication £45, he’s 13 now f*^k you rspca
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Posted 2 years ago
Don't even deserve 1 star. My neighbours have badly neglected their American Bulldog since they got him as a puppy 5 months ago. They never walk him, never play with him, never show him love or affection, never praise him. They isolate him in one half of the flat 24 hours a day while they separate themselves away from him in the other half. The dog is stuck inside 24 hours a day, 7 days a week, he often is on his own for 24 hours a day & he doesn't even get to go in the garden. Whenever he cries or barks, desperate for some attention & company, they shout at him to shut up. He's underweight, his nails are way over grown, they have started barricading him in a small 8 foot by 7 foot space in the living room, not even allowing him the full space of the kitchen & living room to roam about him anymore. He is living an extremely miserable life alone, bored, sad & depressed. I phoned the RSPCA, the call handler was VERY rude & totally disinterested, she kept cutting me off from speaking & wouldn't allow me to explain everything he has been through & is going through. She was only interested in his physical condition & because he isn't yet emaciated with bones sticking out & his nails are not yet so long that they are curling under then they refuse to do anything to help this poor dog saying it's not an emergency. Like others have said, they are only interested in high profile cases where they can get publicity for it to make them look like they are caring & try & use those rare cases they do help in order to get more donations. The reality is they could not care less about animal welfare, an animal has to have suffered immense neglect & be dying before they will help it. It's been the same for many years, when I've rang them before several times over the last decade, it's always the same, they don't care about animal welfare at all. It's a business masquerading as a charity. The RSPCA are an absolute disgrace & enable animal cruelty TO CONTINUE.
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Posted 2 years ago
Do your self a Favre Dos’t wast your cash on charity for RSPCA, save it and invest in devices that can be used to help pets your self if your a pet lover. I found a baby bird injured and I called for help, I was told to leave it on a high spot on a bin for them to collect, this was when I was on my way to work, when I came back home for lunch, it was still there and by night it died. The British value, stun the animal and make it suffer before slaughtering, and charity = give cash or we put it to sleep i.e no time for treating animals and pets for free.
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Posted 2 years ago
I called about dog dying in hot car . No one turned up. Awful charity .
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Posted 2 years ago
RSPCA is rated 1.3 based on 225 reviews