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RSPCA Reviews

1.3 Rating 225 Reviews
7 %
of reviewers recommend RSPCA
1.3
Based on 225 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.3 out of 5
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RSPCA 1 star review on 19th November 2024
Anonymous
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 24th August 2024
Charlie Jones
RSPCA 1 star review on 31st July 2024
Nathan Burton
RSPCA 1 star review on 5th July 2024
Sarah Kingman
RSPCA 1 star review on 5th July 2024
Sarah Kingman
22
Anonymous
Anonymous  // 01/01/2019
This organisation is simply a talk fest, rude, not humane, all they want to do is kill animals, this is unconscionable at least.
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Posted 11 months ago
Absolutely disgusted.. I have adopted from the rspca in the past so I was always quite fond of them.. This morning I had a complete change of heart. Unfortunately I had to make the heartbreaking decision to put my 20+ year old kitty to sleep as her cancer was deteriorating her. I called the rspca to arrange to take her in and put her to sleep.. The lady on the phone was very insensitive and rude. I started talking to her about what I needed and a lump of emotion built up in my throat.. I apologised and said give me a minute as I fought back my tears… SHE HUNG UP ON ME!!! I was devastated.. For an organisation that is supposed to be ‘for the animals’ you need staff that are more compassionate and who actually care about their jobs… I will NEVER go to the rspca EVER again…
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Posted 11 months ago
I phoned to say l found a kitten in the back garden, they said they couldn’t take it if the mother was not with the kitten, looked after the kitten as much as l could stayed up all night giving baby formula but the kitten died in the end so much for rspca 👎👎
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Posted 11 months ago
Completely ignored my urgent call to save severely neglected DYING birds!!! They never called back, all the beautiful young ringneck parrots DYING slowly and painfully because THEY DON'T CARE!!!! Screw them, never donating or volunteerings, scum of the earth.
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Posted 11 months ago
I totaly agree with most of thease Reviews, I phoned in a bout a wild animal being hit by a car and left to die, they took the details and called back 3 days later to say " Hello Mr ????, you reported an animal in distress, can you tell me more about it please" so I Replied, "Yes its probably dead by know 3 days later". So when you see their senior Managment Advertisement on TV where some one Rings in and they ask for adress etc and the RSPCA Woman says, " We'll Send Some one Straight Out", its a Load of "Flookin Poop", just to make you think they doo their job properly so your so Excited you'll make Financial Donations. All they want is your Money. Absolute load of Bull. I'd also like to point out 8m banned from Trust Pilot because companies don't want to see my Truthfull Reviews on Trust Pilot, they haven't Banned Me? Just Permenantly Susspended me from leaving Reviews for the rest of my life? They also allow businesses to Flag and Report Reviews they don't Like, so Tp can Remove your Review? Interestingly TP shows RSPCA as only 1•5 Star rating, this is because they have created a new Review System and if businesses don't PAY MORE MONEY, and transfer over to the new system, they get punished with bad Reviews, (Blackmail).
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Posted 1 year ago
Ring and wait for 20 minutes plus to speak with someone. Over and over. Then get a paging service? They promised inspector coming today. Didn’t happen. Wtf???? Furious. No regard for animals whatsoever. I’m pursuing this appalling state of affairs. The animals I tried to get help for are probably dead now. I’m ready to top myself as animals are everything to me. To encounter such disgusting lack of regard has destroyed me. I will however continue to fight for the animals. Someone has to… and it ISN’T THE RSPCA 🥵🥵
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Posted 1 year ago
All they are interested in is prosecuting people, they don't answer calls for help. They euthanise animals needlessly, even vets don't like to deal with them.
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Posted 1 year ago
RSPCA indirectly harms animals via occupying the top spot for animal welfare charity in the public consciousness and sucking up donations and resources whilst doing absolutely nothing to help or to rescue abused animals. Every single time I have contacted the RSPCA to try and help an animal the RSPCA have redirected responsibility away to other agencies. The RSPCA is an immoral, money-grubbing company that exists off of animal cruelty.
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Posted 1 year ago
Phoned RSPCA about a neglected cat that needed emergency treatment, unfortunately we were not the legal owners so we could not treat her, we explained the situation and they said they would come out the following day, week later and still nothing but unfortunately because the cat was in such a poor state, I then again took her to PDSA and had to have her euthanized, absolutely heartbroken, will not donate to this so called charity but will put the money aside, so if the occasion arises again then I will take her to a private vet 😥
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Posted 1 year ago
It disgusts me the way you take advantage of people.
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Posted 1 year ago
Maybe if you all took a pay cut you would have funds to help the animals in need instead of lying to people on the adverts.. Also you are nothing like the tv programme , ARE YOU …..
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Posted 1 year ago
Just got off the phone to the RSPCA feel embarrassed & humiliated by the way I was treated.Many months back reported neglect of a dog also many of my neighbours also reported the situation as heart breaking & cruel. I received a voice mail asking if I would heavily monitor the situation & contact them.Well I did the situation hasn’t improved the dog has a miserable life.Today the temperature was 29 degrees the do has been out since yesterday no shelter no water no garden as it’s full of high stinging nettles awful.Called to tell them how worried we are because of the heat especially with no water or shade or food.I was told they could see my notes the situation is the same & only want to be called if the animal get physically worse!!! Being laughed at for doing what they asked & basically made to feel that I am some sort idiot with nothing else to do with my time left me gob smacked.I said ok well a blond German Shepherd in full heat with no water is an emergency but apparently not!! I give up have know idea who to Call or get help for this poor dog.Never calling them again people only call because they care & want to do the right thing.May be a surprise to them & the awful rude women who took my call today we do have jobs & lives and don’t want to be in a cue for an hr waiting never again.
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Posted 1 year ago
Hypocrites and murderers The RSPCA were involved in the raid and murder of 11 innocent and terrified dogs that were brutally dragged out of their beds and slaughtered in front of others by Monmouthshire council at the Lost Souls sanctuary on 15th August. They are supposed to be there to PROTECT animals! Why did they let this happen?
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Posted 1 year ago
The person on the phone was extremely rude and condescending, and did not really want to take the report of 15 cats being locked up in a house in squalor. AT first he told me "they don't deal with things like that" when I said "I thought you dealt with animal welfare and abuse" he conceded to take the report. RSPCA is not worth the time, and do not act.
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Posted 1 year ago
I heard about a horse and young foal abandoned on a waste ground. My first thought was to call the RSPCA., you know that so called caring animal service. BULLC**P. They didn't want to know. Went to the nearest police station in the end and told them. I explained what had happened and they said they were not surprised by their attitude as they have come across time and time again. They only attend when they know the animal is going to die - saves them money you see.
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Posted 1 year ago
I am now very disappointed by the attitude of RSPCA staff responsible for adoptions, it’s as if they have their own agenda. I recently enquired about adopting 2 different female kelpies, aged 2yrs, that had been rescued from a puppy farm, and it is wonderful that the RSPCA does this…. I fully understand that these dogs have been traumatised and need special care so that they can learn to trust and bond with a human companion. I described my experience over nearly 30 years with my 4 rescued Kelpies. I described my large, peaceful and securely fenced backyard and that I would always give priority to this young dog’s needs as it bonded with me and my older Kelpie. But as soon as I mentioned I had a campervan and that down the track this young dog would join me, as my other girls had done, on trips to central coast to visit my elderly mum, they decided I would not be suitable to adopt either of these dogs. They insisted the dogs must go to a rural property because what I had proposed would be too traumatic, but leaving them in a caged enclosure at RSPCA Burwood, with multiple people engaging with these frightened dogs was OK! When I asked if I could meet the young Kelpie they said it would be too traumatic for them, I also asked if they would contact me once they felt the dog was ready to be adopted but no this was not an option. I can only hope these dogs are paired with a caring human companion, and have a wholesome, healthy and fulfilling long life.
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Posted 1 year ago
RSPCA came out to our warehouse to remove a Barn Owl. Barney had been in our warehouse 24 hrs already. They turned up during peak hours and did attempt to coax him out with a dead mouse on fishing line. This was on Tuesday 25/07/23 They left at lunch time and I never heard from them again. Even though they said they would try to come back the next day 26/07 at 3pm with a cherry picker and bag him while he was asleep. Everything just seemed to be in the too hard basket for them. Today unfortunately we found Barney dead on the warehouse floor. Now this owl was huge and really such a shame that he was just left to die. We had informed RSPCA that there was nothing for him to eat or drink in the warehouse as we had done pest control recently. Now I don't know about you but i know how much funding RSPCA get as i used to raise money for them. This is very disappointing. Not even a follow up call once in the proceeding days. I will never support RSPCA again. This big beautiful bird is dead now bc you just couldn't be consistent and really try to save him.
RSPCA 1 star review on 30th July 2023
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Posted 1 year ago
Called them about a bird that had broken its wing,after 4days of waiting for them and the bird suffering, was told they were not coming !! My sister came a d had to take it to her vets,the poor bird had broken its wing in three places, SHAME on the RSPCA !!! Will never donate to them e er again for leaving this poor bird to suffer
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Posted 1 year ago
very helpful and super duper friendly :) my kids absolutely loved all the amazing animals!
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Posted 1 year ago
Absolute disgrace, can you return the £15 credit you took off my phone for not answering and sending a generic tx. The dogs I was reporting could have killed the 12 month old child in the garden. Don’t worry I’ve got footage that I’ve tried to send you but it’s blocking me. Shove you’re pity adverts, this is a money making exercise. Have took all proof to my MP, newspapers next. What a scam you lot got going. Read previous reviews, I’m not alone. If you really care contact me and I’ll send you vid of 2 pit bulls. Police have been out, council contacted, support off MP… Disgrace, Oren tending to care about animals. Where does it say when you dial a phone number it’s going to cost £15???
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Posted 1 year ago
RSPCA is rated 1.3 based on 225 reviews