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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
plusieurs commandes passées chez creationwatches,très satisfait. une équipe de professionnels,vous pouvez y aller les yeux fermés.
Helpful Report
Posted 2 years ago
Dear kamil, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
it was an excellent experience, I received the watch faster than expected and in excellent conditions, this time piece is precious, I received a good value for the price, and as always I received a great service from customer service, with this experience I will continue purchasing with you
Helpful Report
Posted 2 years ago
Dear MIGUEL, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
It took a little bit longer to get my purchase, but i can understand they might be some issue due to the worldwide situation right now, more important the watch arrived in a perfect condition well packed, I'm totally satisfied thank you!
Helpful Report
Posted 2 years ago
Dear Ed lowe, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Very good service, good communication. Excellent product quality. A happy customer.
Helpful Report
Posted 2 years ago
Dear Ryan, On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Bank detected fraudulent charge when attempting to purchase from them, wouldn't even let me cancel my order. Stay away and buy from an authorized dealer. Hell even if I did want the watch it would be late by now so there shipping is false too.
Helpful Report
Posted 2 years ago
Dear Joey, We always try to give the best service to our customers. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. We hereby inform you that we do not charge directly to any account as well as all watches sold from CreationWatches are 100% genuine and (one-month return/exchange policy too), authentic and brand new. All watches are shipped in a watch box with documents. Our thousands of customers from around the world will testify to the authenticity of our watches and our service. I have emailed you directly and hope to hear back from you soon. If you have any query please contact us at contact@creationwatches.com Best Regards, Sally
Posted 2 years ago
Watch arrived yesterday and I’m over the moon with it! It is fantastic. Really easy ordering process, payment of duties etc was simple, price including duties was amazing and your communications were efficient and effective. The watch arrived 4 days after order (including a weekend - Singapore to UK). And it arrived in an original box with all papers and tags. The watch itself is lovely. A really nice watch that you could easily mistake for a watch at least 2 or 3 times the price IMO. Super impressed!
Helpful Report
Posted 3 years ago
Dear Andy, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Great service!
Helpful Report
Posted 3 years ago
Dear Andrey, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Tremendous large choice of watches, even some rare or discontinued models difficult to find!!! Easy website to browse and use, and a perfectly simple shopping and buying secured experience! And the cherry on the top of the cake: amazing prices and surprisingly fast shipping without any taxes and customs hidden costs make CreationWatches one of the very few references out here for me! Thanks again
Helpful Report
Posted 3 years ago
Dear Greg, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
The watch came in perfectly, it's gorgeous. The customer service was great, they emailed me and kept me informed. But the delivery took longer than I expected.
Helpful Report
Posted 3 years ago
Dear Lídia, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Excellent service!
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
I am so pleased with my watch. The customer service was great. The description of the watch was accurate. Thank you Creation Watches.
Helpful Report
Posted 3 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Quick delivery , original quality , always support your for any question What more will you need , one of the best stores you can buy!
Helpful Report
Posted 3 years ago
Dear Saint, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Thrilled with my watch. Was a little sceptical as to whether the actual watch would look like the online images and the website was genuine. However I can honestly say that I couldn’t be happier with my purchase. Really quick deliver from overseas. Can’t fault Creation Watches! Would happily buy from here again
Helpful Report
Posted 3 years ago
Dear Alison, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Bought a Ferrari Pilota watch for my son. Price was excellent,and the express shipping from DHL got it here to Melbourne,Aust. very fast and in perfect condition. It's a magnificent timepiece that i know he'll be ecstatic with. Thank you guys,i will definitely be buying my next watch from you..very happy.
Helpful Report
Posted 3 years ago
Dear David, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Easy to order, competitive price, delivery by DHL Express was one day earlier than expected. However packing if any, was poor. The Seiko watch in a Seiko box and three manuals were just thrown into a DHL plastic sachet and sent on to its destination (NZ). Unfortunately they arrived in a poor state. the watch was out of its box and one of the manual cover was ripped. The bubble wrap around the watch case saved it from damage, I think.
Helpful Report
Posted 3 years ago
Dear Zainol, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. I have emailed you directly and hope to hear back from you soon. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
quick delivery, packaged safe and nicely, competitive price, will definitely order again.. very pleasant experience..
Helpful Report
Posted 3 years ago
Dear Victor, We are pleased that you loved the watch purchase from our online store as well as our service. On our part, we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Super satisfied with everything, will order another one.
Helpful Report
Posted 3 years ago
Dear Thomas, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
On time and great watch. Impressive
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Excellent services price, delivery,quality five stars for this company
Helpful Report
Posted 3 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Excelente servicio, primer reloj que compro y no sera el unico, los precios muy convenientes, se demoro 20 dias en llegar a mi casa en valdivia chile. Muy conforme con mi compra 100% recomendable.
Iown 5 star review on 23rd September 2021
Helpful Report
Posted 3 years ago
Dear Cristian, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Iown is rated 4.3 based on 1,757 reviews