Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.30

“Easy ordering, and fast shipping. But I do wonder to what extent you control the goods before shipping? The bezel on the bought watch is very hard to rotate. Is this tested before packing and shipping?”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for sharing your experience with us. We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“I am a regular customer of creation Watches. Have purchased many watches and always great service. Fast shipping. Highly recommended. Thanks for another great addition to my watch collection.”

Helpful Report

Posted 3 years ago

Dear Yasin, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Purchased an woman’s Seiko “Automatic” watch from Creation Watches. I received it fast and it seemed to be new. This particular style had not been available for years from Seiko or other stores. I had purchased the same watch in 2005 from another brand named store and it worked great for about 12 or 13 years. The fact that this style watch had no longer been available should have been reason to question my purchase but I was so happy to find it. It was approximately the same price I paid for it originally. Bad decision. It never worked as it should. As an automatic watch, winding the watch is unnecessary. The watch keeps time by moving your arm. I keep my watches on at night also. This watch from Creation Watches NEVER keeps time automatically. I have to wind the watch daily in order to keep it running. I contacted Creation Watches about the issue and all they advised me was to thump, shake, or tap the watch hard. Didn’t fix fix the problem. I not sure if this watch is original, a copy or a watch that never worked as it should and was returned. My advice is to be very suspicious of purchasing a watch from this company that is no longer available in the regular marketplace.”

Helpful Report

Posted 3 years ago

Dear Customer, We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally.

Posted 3 years ago

“I was sceptical at first to order on line from a Singapore dealer, but so glad I did. The whole experience went flawlessly. The watch arrived in perfect condition and 2 days earlier than promised. I couldn’t be happier.”

Helpful Report

Posted 3 years ago

Dear Jon, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Super Seiko nach 4 Wochen zugestellt. Kontakt per Mail sehr hilfreich und nett. Vielen Dank sie haben einen neuen Kunden gewonnen. Bis nächsten Einkauf”

Helpful Report

Posted 3 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“I am very disappointed with the purchase of a Seiko watch I made on this website. The reasons, in brief, are as follows: (i) when I made the purchase of the watch, the website did not (and does not) explicitly warn me that shipping the watch by DHL was going to incur an extra cost for customs; and. (ii) I finally had to assume a customs cost to receive the watch of 89.25 euros, when the cost of the watch was 176 euros; that is, in the end I had to pay more than 50% of the cost of the watch advertised on the website. It is obvious, therefore, that if I had made the purchase in any of the many establishments in Spain where the watch was advertised at a discount, I would have obtained it cheaper and without so much hassle.”

Helpful Report

Posted 3 years ago

Dear Jajuaz, Sorry for any inconvenience caused. We always try to give the best service to our customers. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. (Please note that in most cases import duty gets triggered based on value of the item being imported.) If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Absolutely thrilled from spoting the watch to putting it on my wrist first class service informed of were watch was and it was delivered on the day they said it would be a beautiful Orient watch at a brilliant price i cant wait for my next pay day to use your spectacular service again and i will be telling all my family and friends about you and Creation watches keep on doing wot your doing because you are the best firm ive ever dealt with”

Helpful Report

Posted 3 years ago

Dear Lan, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Fantastic watch - Always a great price and service. Postage time was reasonable given the distance :)”

Helpful Report

Posted 3 years ago

Dear Lock, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Ordered Orient Bambino from Creation Watches. Shipping was prompt and it arrived on my doorstep in 4 days which was amazing. The packaging of watch was done nicely so that it doesnt cop any damange. Pricing was sharp compared to other stores. The watch is stunning and flawless. Highly recommend Creation watches for your next watch purchase.”

Helpful Report

Posted 3 years ago

Dear Jeet, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Very happy product well packed and prompt service . Quality product”

Helpful Report

Posted 3 years ago

Dear Barry, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Seiko SNZg11J1 day/date field watch - great price cheapest online, especially for the made in Japan version. As a watch collector everything I wanted was there, original packaging, hang tag, service manual and stamped guarantee card. Superfast delivery with vat/duty included in the DHL delivery option. Would definitely use Creation.Com again”

Helpful Report

Posted 3 years ago

Dear Dave, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“I bought a seiko 5 snk 805,it lasted more than expected to arrive (6 days) as it got delayed at custom. It arrived in perfect condition, with original box and stamped guaranty. I'm very happy with it, it only get 2 seconde delays per day, incredible!”

Helpful Report

Posted 3 years ago

Dear Damien, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Achat sans soucis et en prenant la livraison longue (3 semaines ) je n'ai pas payé de taxes .”

Helpful Report

Posted 3 years ago

Dear Chris, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Prudencia a los que comprais desde España (Aduanas, precios ya no son tan competitivos en algunos modelos y elevado riesgo de extravío). Tras 40 días de espera por un reloj valorado en 31 euros nadie sabe dónde está. Lo he reclamado en dos ocasiones y me piden paciencia, que siga esperando. Vaya sensación de impotencia. Voy a reclamar el importe a través del seguro de la tarjeta del banco. Me arrepiento de haber comprado en esa tienda.”

Helpful Report

Posted 3 years ago

Dear Francisco, We sincerely apologize for the inconvenience caused. We have raised an enquiry with our courier partner, will inform you immediately once we get any updates from them. Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. Please believe the customer support team is working honestly. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Creation Watches provide consistently good products with great delivery times.”

Helpful Report

Posted 3 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Great selection, low prices, very fast customer care, and ultra fast free/low cost express shipping by DHL.”

Helpful Report

Posted 3 years ago

Dear Øyvind, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Thanks for my awesome SKX007 Exactly as advertised, box and papers included. Received a day earlier than expected. Great service and delivery. I wouldn't hesitate to use you again 👍👍 In fact, which one next?”

Helpful Report

Posted 3 years ago

Dear Will, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Great watches, great customer service, great prices. I have ordered many watches, that some of them could it find in Paris stores, delivery in no time and products 100% authentic and new. Can’t wait for my next watch.”

Helpful Report

Posted 3 years ago

Dear Mehdi, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Great price, nice customer service. Delivery took a couple weeks but that was expected so no worries. All watches are authentic, CW is very trusted where I live and I was not disappointed!”

Helpful Report

Posted 3 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

“Good quality products”

Helpful Report

Posted 3 years ago

Dear Lluís, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Iown Reviews