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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fast delivery, nice price
Helpful Report
Posted 3 years ago
Dear Ralf, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
The second time I order on this site) A large selection of excellent and decent watches at an attractive price) The only disappointing thing is that there is no way to track the parcel upon delivery( Delivery to Russia 31 days)) I will continue to use the services of Your Store) Success and prosperity to You)))
Helpful Report
Posted 3 years ago
Dear Radik, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Hello, I ordered a Seiko auto 5 on 9/8/21 and my watch arrived on 9/18/21. The watch is just as expected and packaged very good but it isn't free shipping. I would have given it 5 stars but I thought the shipping should have been faster.
Helpful Report
Posted 3 years ago
Dear Paul, We always try to give the best service to our customers. Sometimes the shipment gets delayed (due to current Covid-19 situation) and depending upon the remote area services. It is difficult to predict the actual time to delivery. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
I've just bought an Orient Bambino gen 2 watch from them. Great price. The order process was a bit nerve wrecking since I immediately got an email saying my billing & shipping addresses didn't match, when a screen shot showed they clearly did. When the order was shipped, the tracking reference wasn't recognised by Royal Mail. After a lengthy wait, I emailed Creation, who investigated but couldn't help. Luckily the watch arrived. I'm not sure whose fault it was - I suspect Royal Mail. Creation Watches were helpful and the price was great. Apart from the minor sanfu's above, the service was fine. The watch was as described, arrived in a nice bag, and looks great. It keeps time within the manufacturers limits (checked daily against the Royal Observatory website), and was in perfect condition. I would happily buy from this company again, but I'd like them to check the shipping references more carefully to increase customer piece of mind. I'd also happily recommend them to friends.
Iown 4 star review on 20th September 2021
Helpful Report
Posted 3 years ago
Dear Chris, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Second time using creation watches, great experience both times.
Helpful Report
Posted 3 years ago
Dear Kev, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Everything is wonderful, fast, reliable.
Helpful Report
Posted 3 years ago
Dear Andrey, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Excellent experience- genuine product, quick delivery, trustworthy! Will Def shop again thks!
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
So far very good. Price and product are good and genuine. Check out is easy & hassle free. From sale to dispatch was 2days (pretty quick in my opinion) Shipping was very fast 3-4 days to Australia via DHL...even delivered on Sunday.
Helpful Report
Posted 3 years ago
Dear Dan, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
This is a very high quality watch for a very reasonable price. It arrived in Australia later in the week I ordered it. I will be very happy to purchase again.
Helpful Report
Posted 3 years ago
Dear Fiona, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Very simple process, large variety of choice and quality product. 4th watch from creation and it wont be my last.
Helpful Report
Posted 3 years ago
Dear Clive, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Watches arrived safely and quickly, and we're excellent quality and value. Totally genuine also.
Helpful Report
Posted 3 years ago
Dear John, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Thankyou for excellent fast and easy to deal with Creation Watches,received my watch well boxed and as you expect the goods to arrive,cheers. MJG.
Helpful Report
Posted 3 years ago
Dear MCJ, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Usually good prices. Fast shipping. The problem with boxes for watches, they are not original. In general, positively.
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. In case of packaging it is already given (During Checkout Process) that the watch box packaging will be based on the shipping method chosen. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Recently purchased my eighth Orient watch from Creation, this one was a blue / orange 'kanno' sports diver. I have not had any problems in dealing with Creation, either with delivery or the quality of the watches themselves. I have a modest but well chosen collection of watches, both vintage and modern, if I am buying a particular watch, I always check Creation first. I cannot fault them!
Helpful Report
Posted 3 years ago
Dear Wilson, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Every step of buying online to tracking and receive the watch was 5 stars.
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Fast delivery and communication.
Helpful Report
Posted 3 years ago
Dear Peggy-Anne, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Highly competitive prices and emailed me promptly when an out of stock, difficult to get at a decent price watch came into stock. Delivered fuss free and ahead of schedule. Thanks.
Helpful Report
Posted 3 years ago
Dear Gary, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Perfect once again, site says 10 to 12 days to Uk and arrived exactly 12 days, but great price and worth the wait
Helpful Report
Posted 3 years ago
Dear John, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
4th watch I ordered from Creationwatches.Always satisfied with the quality and the correspondence from customer service. I paid my custom fees but they were low because the price declared was much lower as I asked them. One of the best sites and highly recommended!
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Product was exact. Delivery was quick. Price was right.
Helpful Report
Posted 3 years ago
Dear Nick, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Iown is rated 4.3 based on 1,757 reviews