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RTG Automotive Reviews

1.8 Rating 99 Reviews
18 %
of reviewers recommend RTG Automotive
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RTG Automotive 1 star review on 17th July 2024
Jamie
RTG Automotive 1 star review on 10th April 2024
Mr Johnson
RTG Automotive 2 star review on 9th July 2023
A. Lee.
RTG Automotive 1 star review on 20th June 2023
Andy Brice
RTG Automotive 1 star review on 3rd May 2022
Hasib Matloob
RTG Automotive 1 star review on 19th April 2021
Anonymous
RTG Automotive 1 star review on 19th April 2021
Anonymous
8
Anonymous
Anonymous  // 01/01/2019
Initially I was very impressed especially with "Aron' whom directed me to the part I needed. Delivery was super fast.... Well until Amazon delivered it to some random address. I messaged rtg and asked them for help. I had a reply from Phil abruptly saying it had been delivered and sent me a picture of a door way it had been left at. I felt like he was insinuating I was lying. 2 hours I spent on Google maps looking for this door . Thankfully I found it and when I went to get it I was great full when I was handed it 🙏this company seems to know how to stay in business, but unfortunately Phil is a massive let down.
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Posted 2 weeks ago
Sell junk from china and make sure to not answer the phone if you have a problem.its run from a industrial unit . Parts not fit for purpose.
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Posted 1 month ago
Ordered apart and after 6 weeks of it being fitted it failed and broke. After trying to contact them through ebay because it stated that it had five years guarantee i had no reply. I've also emailed and had no reply. I've spent hours ringing them on 4 different numbers and still no reply. I will not use this company ever again.
RTG Automotive 1 star review on 17th July 2024
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Posted 4 months ago
Absolutely ridiculous company looks like the bad reviews was right!! 3 messages to confirm it fits BEFORE ORDERING and still sent the wrong size part!!! Cheap Chinese rubbish never the phone and not replying to ebay emails now, AVOID!!!
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Posted 4 months ago
Firstly I need to give Keith a mention lovely bloke great people skills helpful and knowledgeable.... Bad news ....the other counter Guy.... negative and plain rude .
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Posted 4 months ago
Well ...horrific Customer service ....some ego tripping bloke on counter bald I think ..bad experience all round .talked over me....! wanted parts for my Honda civic SHAME about his attitude just lost another Customer
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Posted 7 months ago
AVOID LIKE THE PLAGUE! FOURTH SLIDING DOOR ROLLER FROM THIS SH#TSHOW COMPANY FAILED AGAIN AFTER 6 WEEKS THIS TIME CAUSING SUBSTANTIAL DAMAGE TO MY VEHICLE NOW REQUIRING A NEW DOOR. ABSOLUTE GARBAGE PRODUCTS AND RUDE ARROGANT STAFF AVOID AT ALL COSTS!!
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Posted 7 months ago
There items are cheap Chinese copy's which don't work then they lie about it promising to replace or refund which they do neither there's a reason there cheap they don't work which I found out to my cost
RTG Automotive 1 star review on 10th April 2024
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Posted 7 months ago
Excellent company, great warranty
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Posted 8 months ago
Bought starter motor from them did not fit.but trying to contact these people you have not got a chance,lost count of phone calls they don't answer then take phone of hook so it's engaged,never answered my email 3 days later.so sent item back via eBay.would like to understand there way of running a business.i run my own but certainly not like them.PLEASE BE CAREFUL IF YOU DO ORDER BE PREPARED FOR A WAIT TILL & IF THEY DO AT ALL CONTACT YOU.
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Posted 9 months ago
Great company, always get my parts here and no issues.
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Posted 9 months ago
Don't use this company . Absolutely don't. How does this Business trade with RUDE ARROGANT Sales Person who TURNED HIS BACK ON ME ........I'm not surprised about all the ....million Bad reviews .Won't be Returning.
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Posted 10 months ago
Bad experience will never recommend .poor Customer service .poor defunct parts for my ford fiesta.trading standards have said they will investigate as lots of complaints eBay also involved.SHAMBOLIC in store experience
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Posted 11 months ago
Utter scum selling ILLEGAL fake parts that are endangering people's lives, no consinse criminal activity refer to trading standards & rouge trader's and leave appropriate ebay feedback. Don't return junk they cancel feedback on ebay director is Brain Waring.
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Posted 11 months ago
Excellent service delivered when they said they would. will use them again
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Posted 11 months ago
Avoid like the plague! Their idea of customer services is truly shocking, not interested in helping you once they have your money! If THEIR courier makes a mistake its YOUR fault - BE WARNED! VERY unhelpful, wouldn't even contact THEIR courier to sort out problems! I would give this place ZERO STARS! if it was possible.
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Posted 11 months ago
On my own cost I have returned car's battery under warranty. They refuse to issue refund. Their ebay accounts rtgroup11 and oriusbatteriesuk AVOID
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Posted 1 year ago
BUYERS BEWARE. I have purchased car battery from this seller via ebay with 5 years warranty but the battery died after 2 years. I have contacted the seller several times, no response, just messages ignored. BUYER BEWARE, BUY FROM ELSEWHERE
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Posted 1 year ago
Bought a wiper motor for my Dacia in June. Fitted by a mechanic. Last week (September,), my cars wipers failed in torrential rain on the M6. I'm currently trying to get hold of someone but no one is picking up. We almost collided with a wagon. This was a serious failure. Citizens advice is my next call
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Posted 1 year ago
Tke my advice dont bother dealing with them. I bought a heater blower resistor from them. It lasted one day. I should have read the reviews first. I won't use them again.
RTG Automotive 2 star review on 9th July 2023
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Posted 1 year ago
RTG Automotive is rated 1.8 based on 99 reviews