“Ordered apart and after 6 weeks of it being fitted it failed and broke. After trying to contact them through ebay because it stated that it had five years guarantee i had no reply. I've also emailed and had no reply. I've spent hours ringing them on 4 different numbers and still no reply. I will not use this company ever again.”
“Absolutely ridiculous company looks like the bad reviews was right!! 3 messages to confirm it fits BEFORE ORDERING and still sent the wrong size part!!! Cheap Chinese rubbish never the phone and not replying to ebay emails now, AVOID!!!”
“Firstly I need to give Keith a mention lovely bloke great people skills helpful and knowledgeable.... Bad news ....the other counter Guy.... negative and plain rude .”
“Well ...horrific Customer service ....some ego tripping bloke on counter bald I think ..bad experience all round .talked over me....! wanted parts for my Honda civic SHAME about his attitude just lost another Customer”
“AVOID LIKE THE PLAGUE!
FOURTH SLIDING DOOR ROLLER FROM THIS SH#TSHOW COMPANY FAILED AGAIN AFTER 6 WEEKS THIS TIME CAUSING SUBSTANTIAL DAMAGE TO MY VEHICLE NOW REQUIRING A NEW DOOR. ABSOLUTE GARBAGE PRODUCTS AND RUDE ARROGANT STAFF AVOID AT ALL COSTS!!”
“There items are cheap Chinese copy's which don't work then they lie about it promising to replace or refund which they do neither there's a reason there cheap they don't work which I found out to my cost”
“Bought starter motor from them did not fit.but trying to contact these people you have not got a chance,lost count of phone calls they don't answer then take phone of hook so it's engaged,never answered my email 3 days later.so sent item back via eBay.would like to understand there way of running a business.i run my own but certainly not like them.PLEASE BE CAREFUL IF YOU DO ORDER BE PREPARED FOR A WAIT TILL & IF THEY DO AT ALL CONTACT YOU.”
“Don't use this company . Absolutely don't. How does this Business trade with RUDE ARROGANT Sales Person who TURNED HIS BACK ON ME ........I'm not surprised about all the ....million Bad reviews .Won't be Returning.”
“Bad experience will never recommend .poor Customer service .poor defunct parts for my ford fiesta.trading standards have said they will investigate as lots of complaints eBay also involved.SHAMBOLIC in store experience”
“Utter scum selling ILLEGAL fake parts that are endangering people's lives, no consinse criminal activity refer to trading standards & rouge trader's and leave appropriate ebay feedback. Don't return junk they cancel feedback on ebay director is Brain Waring.”
“Avoid like the plague!
Their idea of customer services is truly shocking, not interested in helping you once they have your money!
If THEIR courier makes a mistake its YOUR fault - BE WARNED!
VERY unhelpful, wouldn't even contact THEIR courier to sort out problems!
I would give this place ZERO STARS! if it was possible.”
“BUYERS BEWARE. I have purchased car battery from this seller via ebay with 5 years warranty but the battery died after 2 years. I have contacted the seller several times, no response, just messages ignored. BUYER BEWARE, BUY FROM ELSEWHERE”
“Bought a wiper motor for my Dacia in June. Fitted by a mechanic.
Last week (September,), my cars wipers failed in torrential rain on the M6.
I'm currently trying to get hold of someone but no one is picking up.
We almost collided with a wagon. This was a serious failure. Citizens advice is my next call”
“Tke my advice dont bother dealing with them. I bought a heater blower resistor from them. It lasted one day. I should have read the reviews first. I won't use them again.”
“Bought a Gates timing belt from RTG Automotive... less than 5000 miles use it snapped, wrecking my engine and bending 10 out of 16 valves. Belt arrived in a plastic bag and no OE packing, so looking back it must have been a fake part. Will be sending it to Gates for investigation of counterfeit parts and contacting trading standards.”
