“AVOID THIS COMPANY -- diabolical service!! I ordered a battery expecting it to be delivered next day but still waiting after 6 days and then they decide to refund rather than rush a battery out to me. Had a 15% code on ebay and looks to me like they didn't want to honour the 15 percent off! Reported seller to eBay!! My vehicle has now been off the road for 7 days due to this the diabolical service this comany provides. AVOID AT ALL COSTS!!!.”
“Worst dealings ever, bought a battery 24 hr delivery over a week later still no battery, no reply to any messages, car off the road as couldn't buy elsewhere because the other might turn up, got ebay involved and on the last day before ebay step in I get a refund. Disgusting shower of couldn't care less people”
“XXXXX. AVOID AT All COST XXXX you have been warned, I ordered an alternator and thought ,winner 5yr warranty but I was a bit to hasty,Alternator arrived pulley wheel hanging out of the box ad multiple holes where the terminals had punched through the sides . I overlooked this as there was no substantial damage on the surface ,I spent 2hrs changing the item only to find it didn’t work.contacted them 3times no response for 2days by this time removed alternator then pursued refund through eBay .I honestly believe this alternator was knaff before it was sent to me .I wish I had read all the reviews before ordering something I will be doing from now on”
“The parts i ordered did not arrive, when I contacted RTG i was told to contact delivery company and sort it out myself. .this happened twice. .when I re messaged to say that I got no information, i was blocked. .i would never use this company again”
“A fronte dell'ordine sotto indicato mi è stato consegnato un pezzo rivelatosi difettoso e non utilizzabile. Ho chiesto la sostituzione che non è mai stata effettuata perchè sono stati fatti scadere i termini . A fronte di ciò ho dovuto rimontare il vecchio pezzo, ma soprattutto ho gettato dei denari per un pezzo di ferro inutilizzabile che ho sempre disponibile per la restituzione e la verifica da parte della Ditta.
Allego foto e filmato
Catalytic Converter Cat + Oxygen Sensor + Fitting Kit C For Suzuki Jimny 1.3 16v
Numero ordine: 01-06097-96922
ID oggetto: 174177100224
ID venditore: rtgroup11
ID restituzione: 5167742352”
“Very unprofessional customer service ..seem to have a personality disorder .arrogant manager ..that's a joke ..I run a business I would not employ a rude arrogant bully . This attitude will ruin you . people will not put up with rudeness simply go elsewhere ..I did”
“Ordered some hydraulic piston for bonnet landrover freelander. They arrived. min to remove Wrong ones.phoned up shop was told get in touch with eba.but the address was the same as the telephone number. Very poor customer service. Read the reviews and I totally agree with the negative comments. Whish I had read reviews first”
“Warning Worst company ever I brought a Battery from this company and never received it the company then upload fake tracking to prove delivery when phone the delivery company no goods can be located tracking details don't make any sense errors when all this is happening the money sitting in their bank account and they use a hack tracking number to prove delivery do not buy from this company you might end up like me.”
“Terrible customer service rude and egotistical bloke on the end of the phone..he represents YOUR COMPANY...shockingly rude and arrogant ...buy elsewhere cheap parts from China”
“Update on my previous review.
I posted a review of this company earlier and have now had the issue resolved. i am happy to update my review and have changed my star rating from 1 to 4. this was what i wrote previously:-
Purchased a rear wiper motor. with a 5 year warranty. it broke after less than 2 years ( this is a rear wiper motor and is not often used) Tried to contact TRG motors and got no response so i have advised trading standards of their practices.
i advised not to deal with them but:-
They have now replaced the faulty item.
Sometimes you have to correct things when they are wrong. they did that. it took time but i have amended my review in response”
“Arrogant sales assistant impossible to deal with on the phone omg! How do they get away with it claims he was a Manager !! Poor very poor
Note for the owner ...deal with it will cost you business ..has cost you mine .... AVOID”
“Purchased a rear wiper motor. with a 5 year warranty. it broke after less than 2 years ( this is a rear wiper motor and is not often used) Tried to contact TRG motors and got no response so i have advised trading standards of their practices.
My advice DO NOT BUY FROM THEM they use the Warranty picture to help sell the products and then don't bother to deal with any customer services issues”
“Disgusting customer service. This business is staffed by rude, ineffectual and ignorant people. Having bought from them, they refuse to issue a VAT invoice depsite asking over a dozen times over the course of 8 weeks. Ask to speak to a manager and they simply hang up the phone. God only knows what service you will get if you ever need to make a warrarnty claim or return a purchase - do yourself a favour and buy from a professional organisation not these jokers.”
“I ordered a MAF Sensor from them. When it arrived it seemed to be perfectly fine. Untill I plug it into the car and go for a drive. Within 5 minutes the EML light was on and the car was cutting out. Fitted another one that was from a well known brand from a differnt seller and the car was running perfectly and smoothly.
*Quality of their parts is extremely cheap!*
Buying a product from them is dangerous because there is no quality control or care. Avoid them!”
“Purchased item on ebay, not by price but because RTG offer 5 year warranty on parts. Well i fell for that. Warranty is worthless when RTG don't respond to any query after a component has failed within even the first year.
No phone numbers available.
Be warned.”
“The quality of their stuff is the worst I have seen. I have to return to get a refund so I am going to send them a parcel of what I consider their products to be and sh*t in a box. Sounds juvenile but I have wasted a week waiting for the parts to turn up only to receive junk. The customer service is rude, the products are rubbish. Time and money lost which I wont get back. Revenge is the only answer.”
“Bought items of eBay, they never came, contacted them by email, was told they never heard of me, impossible to get them on the phone, I’m £111.32 down but I do have their address.”
