RTG Automotive Reviews

"Sent wrong item wouldn't take a return within their stated 60 days time limit if your short of paper weights this is the place!!!"

"Ordered apart and after 6 weeks of it being fitted it failed and broke. After trying to contact them through ebay because it stated that it had five years guarantee i had no reply. I've also emailed and had no reply. I've spent hours ringing them on 4 different numbers and still no reply. I will not use this company ever again."

"There items are cheap Chinese copy's which don't work then they lie about it promising to replace or refund which they do neither there's a reason there cheap they don't work which I found out to my cost"

"Tke my advice dont bother dealing with them. I bought a heater blower resistor from them. It lasted one day. I should have read the reviews first. I won't use them again."

"Bought a Gates timing belt from RTG Automotive... less than 5000 miles use it snapped, wrecking my engine and bending 10 out of 16 valves. Belt arrived in a plastic bag and no OE packing, so looking back it must have been a fake part. Will be sending it to Gates for investigation of counterfeit parts and contacting trading standards."

"Ordered a timing belt kit for my car after giving them my full registration number as well as engine number they confirmed it was the right part however when I took it to the garage and they took my timing belt apart they found that the tensioner pulley I had provided them was the incorrect one which meant I had to pay for ramp time until the garage sourced the correct tensioner pulley and my car was mobile again. They failed to acknowledge that it was their fault and that they should be paying the extra charges I encountered but simply replied back saying return for a full refund like that was even practical!!!\n\nAviod as they have ZERO customer service!!!\nThey made the Mistake but I had to pay for it!!!!!\n\nReported them to Trading standards."

"I order on eBay a clutch slave cylinder and my mechanic put on the car and he press one time the pedal clutch and it broken half was out of the car and the other part was in the transmission we had to take the transmission out cost me 300\u00a3 \r\n\r\nThe company they make money by deceiving people and then we pay a lot more. This isn\u2019t right"