“Wanted all sorts of personal data to buy a pair of shoes. Then wanted pictures of my debit card. I cancelled the order and deleted my account with them”
“Wanted all sorts of personal data to buy a pair of shoes. Then wanted pictures of my debit card. I cancelled the order and deleted my account with them”
“DO NOT BUY FROM THIS COMPANY! They do not refund your money...they will fob you off and say that they have but even when you send them proof that they haven’t they still wont give back your money! They have over £100 of my money and will not return it!!!!!!”
“DO NOT BUY FROM THIS COMPANY! They do not refund your money...they will fob you off and say that they have but even when you send them proof that they haven’t they still wont give back your money! They have over £100 of my money and will not return it!!!!!!”
“I reiterate what has been said below. A highly dubious and risky demand for very detailed identity documentation which seems inappropriate at best from a retailer. They make reference to French legal requirement but the terms and conditions clearly state it is a contract with a UK registered company”
“Very bizarre experience. I had actually paid for a 'premium account some time ago and placed an order which I thought was good value. However, my latest order was put on hold until I provided them with photographs of the card used and proof of id of the cardholder. Very strange practice and in no way want to be providing pictures of personal information. Beware.”
“Rubbersole use a method of "identity verification" which is regarded as highly dubious and extremely insecure - they requested a photo of the front of my credit card. For this reason I refused the request and cancelled the order.”
