We are sorry for the confusion. After looking into this, it looks like our distributor dropped the ball. They said the part was in stock and ready to ship, but for some reason, it took them longer than expected to ship it out. Our inventory manager and a salesman tried to reach out to you to communicate this but could never get a hold of you. I understand you are disappointed in the time it took to get to you (1 week) but I don't think that warrants a one star review. We would have happily canceled the order if you couldn't afford to wait that long. Next time, please reach out and we'll make it right.
“Even though items wouldn’t work on my AEV Hemi Wrangler without massive enlargement of the holes in my AEV hood, I am a huge fan of Rubitrux and I am very satisfied with the service I received.”
“Found exactly what I needed in Jeep JT lug nut take-offs, so I'm sure of the figment. Good pricing with fast shipping means I'll be a continued customer. Thank you!”
“Product works great. The top on my was broken and wouldn’t stay closed. When I contacted the company I was pretty much told it was my bad luck. Very disappointed in the customer service. I guess they figured they had my money already, no reason to help. I haven’t recommended this product for that very reason.”
“Ordered aev lift kit, a set of disconnects and a steering stabilizer, Steering stabilizer still
Hasn’t come, I called the company and was informed they had to wait for it to come
To the shop I asked if it would be by a certain date and was told by the man on the phone it would be here by the date yet it has not come needed to order a temp
Off of Amazon to have one for my upcoming install other then this everything came quickly”
“I ordered the OEM air intake assembly for my 21 Gladiator. I understood it was not in stock and ETA was dependent on Rubitrux getting a mod, making it available. I didn't mind the wait. It took about five weeks before shipping. I received a brand new (or 99% new) assembly, complete with the filter, clamps, grommets, and everything. I saved hundreds of dollars buying this unit from RubiTrux over mopar.com. I couldn't be happier with the purchase. I highly recommend.”
“Fantastic service and product. The website included all the details. I received an email, but did not have to respond since they answered any questions I might have. But they at least sent me an email to confirm my order and shipping details.”
“You can count on the team at Rubitrux. They are incredibly knowledgeable, courteous, friendly, and willing to answer questions to help you make the right purchase. They stand behind their sales, and treat their customers like family.”
