“Cory was fantastic to work with, he pulled out all the stops to help me receive an AEV Heat Reduction Hood. The item arrived way faster than I expected. There was one issue with a Component missing, but we worked with AEV and the Component was received within a couple days. Thanks Cory!”
“Was using the ladder with a different brand of top carrier and was able to fabricate a couple of top mount brackets and the ladder looks awesome and vary sturdy.Vary nice product.”
“Ultimately a pleasant experience. Had a little hiccup with the shipping, hadn't been shipped after like 4 days, but when I called to check status they were very helpful and got the products out the same day. Customer service was both responsive and helpful, just had the shipping delay for some reason, but I'll be doing business here again.”
“They have literally done such an awesome job building my JLU!!! I will never take it anywhere else for work. I’m 2 hours away from them but they make it worth the drive. These are the Best Jeeple around by far!!!”
“I am very satisfied with the very high quality product! It is perfect as I wished and does not prevent the front camera from seeing while enhancing the look of my Jeep!
I recommend everyone not to hesitate!”
Hey Mario!
We understand this can be frustrating. Please keep in mind that FedEX loosing your package, has nothing to do with RubiTrux's level of commitment & customer service to our customers.
We shipped your package the same day that you ordered it, and you had tracking instantly. Everything that we as company had in our control was done in an extremely timely, efficient, and orderly manner.
Unfortunately your package being lost, could of happened with any carrier. Not just FedEx. This is one isolated incident that RubiTrux doesn't have any control of.
Rest Assured you are still going to get your package. We have attempted to contact you to get this issue resolved for you, so please return our call at 8286758789.
