“Wish to return this item does not fit my needs ,we talked once and was told I could return the item, asked how ,you said I would receive a email with instructions and nothing has arrived yet and it has been almost 2 weeks”
“Price comparable to other sellers, went with Rubitrux based on prior purchase. Superfast shipping, product arrived in great shape and as expected. Wouldnt hesitate to buy from you again.”
We are sorry for the confusion. After looking into this, it looks like our distributor dropped the ball. They said the part was in stock and ready to ship, but for some reason, it took them longer than expected to ship it out. Our inventory manager and a salesman tried to reach out to you to communicate this but could never get a hold of you. I understand you are disappointed in the time it took to get to you (1 week) but I don't think that warrants a one star review. We would have happily canceled the order if you couldn't afford to wait that long. Next time, please reach out and we'll make it right.
“Even though items wouldn’t work on my AEV Hemi Wrangler without massive enlargement of the holes in my AEV hood, I am a huge fan of Rubitrux and I am very satisfied with the service I received.”
“Found exactly what I needed in Jeep JT lug nut take-offs, so I'm sure of the figment. Good pricing with fast shipping means I'll be a continued customer. Thank you!”
“Product works great. The top on my was broken and wouldn’t stay closed. When I contacted the company I was pretty much told it was my bad luck. Very disappointed in the customer service. I guess they figured they had my money already, no reason to help. I haven’t recommended this product for that very reason.”
