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Ruby UK Reviews

4.8 Rating 1,192 Reviews
95 %
of reviewers recommend Ruby UK
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Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Fantastic prices top quality wood first class customer service fast delivery I would definitely recommend this company
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Posted 3 years ago
Really well made product delivered by a friendly and knowledgeable driver.
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Posted 3 years ago
Very pleased, good quality, would use Ruby again.
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Posted 3 years ago
Really helpful from the queries to delivery. It's great to be able to find locally sourced, untreated timber in an age where we should all be looking to reduce our impact on the world.
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Posted 3 years ago
Having received my order of some 50 x 1.8m decking boards, I realised that they were narrower that I thought, So I asked Ruby if I could return them for exchange or refund, I was totally shocked that Ruby would charge me £50+ to return them. I agreed to this and that the carrier would collect the decking boards today Friday 23rd April it is now 4pm and no collection !!!!!
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Posted 3 years ago
Very happy with the quality if the fencing ordered. Good communication re delivery, and arrived on time.
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Posted 3 years ago
Just brilliant, good product, good website, good delivery times, can't ask for anymore.
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Posted 3 years ago
Good website. Easy ordering. Quick response.
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Posted 3 years ago
Easy ordering, on time delivery, helpful driver.
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Posted 3 years ago
quality wood product and delivered on time.
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Posted 3 years ago
Great service and good quality material!! Would definitely buy from Ruby UK again.
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Posted 3 years ago
On time delivery of boards for our shed. Wood so recently treated that they exuded moisture when sawn. Delivery at 0745 was a surprise!
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Posted 3 years ago
Excellent service, couldn't be faulted.
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Posted 3 years ago
Used the online chat for help, which was 1st class. Quality excellent. Delivery chaps were amazing, so helpful and polite. Already ordered again, thank you.
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Posted 3 years ago
Really like the look of sawn larch timber you delivered. Good communication, speedy delivery. 5 stars from me, thanks.
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Posted 3 years ago
Highly recommend as the delivery was on time and tracked, the product was very good and they have great customer service. 5 Star
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Posted 3 years ago
Good Price Brilliant service ,updates on deliverers tracking and staff very helpfull
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Posted 3 years ago
Good gates delivery not so good was not told when they were going to be delivered no time or day was given and just left outside I was out at the time I'm a oak so it was hard fo me toget them in to the garden
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Posted 3 years ago
Easy and safe to buy. Very bad delivery route and timing. The driver came about 3 hours late, it was 500 metres at the correct time, for some not clear reason, the driver just drove away and returned after many hours. A total waste of my time.
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Posted 3 years ago
Good website, easy to order what I needed. A little more expensive that some other places but the quality is better. Order arrived before the delivery date. Will be ordering more timber from them for another job.
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Posted 3 years ago
Ruby UK is rated 4.8 based on 1,192 reviews