Ruby UK Reviews

Name: Ruby UK
Rating: 4.79

4.8 Rating 1,192 Reviews

95 %

of reviewers recommend Ruby UK

Company Reviews

Product Reviews

4,516

Questions

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Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Ruby UK 5 star review on 17th August 2022

679

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ust as described and swift delivery.”

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Posted 3 years ago

“Excellent service with a quick turnaround on delivery. Will definitely use again.”

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Posted 3 years ago

“Good products and the right sizes and specially treated wood delivered to my doorstep.”

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Posted 3 years ago

“Materials were a1,better than anticipated and arrived on schedule.”

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Posted 3 years ago

“Order all good this time there were no broken boards like the last order I received”

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Posted 3 years ago

“Excellent quality wood planters delivered without any problems.”

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Posted 3 years ago

“Excellent service, good quality cedar cladding, delivered on time at a great price. Special thanks to James in sales for his help and advice.”

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Posted 3 years ago

“Service is exceptional, staff are very warm, polite and happy to help.”

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Posted 3 years ago

“I found exactly what I needed and it arrived within a week”

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Posted 3 years ago

“good services”

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Posted 3 years ago

“I’m really happy with my order and will be ordering two more of the fencing. Great quality and well made. Cheers”

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Posted 3 years ago

“I am a repeat customer with Ruby and have purchased many different products of excellent quality. My first choice for wood products with quality that is vastly superior to the major DIY chains.”

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Posted 3 years ago

“everything arrived on time the driver was very polite and helpful I will use ruby again.”

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Posted 3 years ago

“Very helpful staff (James, Adam and Vicky) with very good communication.”

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Posted 3 years ago

“Promo friendly service Wood looks good”

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Posted 3 years ago

“Easy to order and speedy delivery. kept well informed from order thru to delivery. used excellent delivery company too.”

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Posted 3 years ago

“Excessive delivery lead time which you are not made aware of until you have completed the purchase. They then did not stick to the lead time and no communication from them until I chased. Products are ok quality, but nothing to get too excited about. Overall not impressed with the experience dealing with Ruby and will not be buying from them again or recommending them to others.”

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Posted 3 years ago

Hello Mr Stock - we are very sorry that you are not happy with your purchase. The lead times are always given prior to you completing the purchase at check-out so we are sorry if you did not see this. I know there were emails between us about the delivery but I can't see any email from you to complain about the quality but if you would like us to collect these and refund you for your order, please do not hesitate to contact us and we can get this sorted out for you. Kind regards Ruby Customer Service Team

Posted 3 years ago

“Just finished tongue and groove for garden project. And have to say I’ll be using you again. Great comms and service very straight wood. Treated 1.8 t&g. Thanks a lot, discount was much appreciated too. J lai wendover”

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Posted 3 years ago

“Ordered a large number of rough sawn cedar planks, which Ruby have beautiful stock of - their communication throughout was brilliant as I ordered several weeks prior to needing delivery. A great company to work with!”

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Posted 3 years ago

“Good honest company and I like the facility to book an email to advise you when stock is available. The delivery advised was excellent for tracking and the delivery guy was very helpful”

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Posted 3 years ago

Ruby UK is rated 4.8 based on 1,192 reviews