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Ruby UK Reviews

4.8 Rating 1,192 Reviews
95 %
of reviewers recommend Ruby UK
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Phone:

01409 231763

Email:

customersupport@ruby-group.co.uk

Location:

Ruby UK LTD Burdon Lane Highampton Beaworthy Devon
EX21 5LX

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Delivery arrived on day 12, I put that down to current Covid situation. However don't bother signing up your email or mobile phone number to get delivery information updates, they are non existent. I had to call chat online, twice to find out where my order was. Putting that aside I ordered the 1.8m trough which was very well made, plus some extra decking. Overall experience made me question whether I would buy from again. Hence middle of the road rating. I hope that it was just a hiccup in the service.
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Posted 3 years ago
Just totally changing the garden and I was looking for a planter with some height. Extremely pleased with the quality and it arrived in one piece! I will be adding other Ruby products as we complete the work.
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Posted 3 years ago
Thanks for your efficiency in dealing with my order. I’m disappointed that 2 slats are damaged on the edge see photos attached below
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Posted 3 years ago
Thanks prompt delivery driver for even called in first to ask for the best place to deliver the timber , will definitely use Ruby again
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Posted 3 years ago
Couldn’t be happier with my order.fence panels arrived in good condition and on time.would definitely use again
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Posted 3 years ago
Planters ordered on Sunday, delivered Wednesday. Excellent quality.
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Posted 3 years ago
Good service, arrived as promised
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Posted 3 years ago
I would strongly recommend Ruby UK . The quality of the product and the delivery service are both second to none
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Posted 3 years ago
Thankyou for a prompt delivery with a very nice driver.the timber looks excellent. Now to make some garden trellis.
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Posted 3 years ago
Always been very happy with the service and product that Ruby supply, and for the 3rd time round I have no complaints . I will deal again in the future and recomend to freinds & family.
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Posted 3 years ago
The trough was as expected - strong and well made.
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Posted 3 years ago
Had delivery with two or ordering. Very pleased with my planters, very solid and well made. Would definitely use Ruby UK again.
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Posted 3 years ago
No problem. Good service
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Posted 3 years ago
Good product. Very good communication.
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Posted 3 years ago
Very helpful and efficient.
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Posted 3 years ago
Delivered quickly. Their tracking system is real time and excellent.
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Posted 3 years ago
Product very good quality great delivery good . So easy to order on line I will be using ruby UK from now on over all outstanding all round.
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Posted 3 years ago
Great service and just what I expected, nice wood. Thanks
Ruby UK 5 star review on 13th March 2021
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Posted 3 years ago
Ordered quite a bit of timber from this company, always great service and a good price and range, would definitely recommend and will use again in future
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Posted 3 years ago
Thank you for your on time delivery ,and a good product, would use you again no hesitation. Thanks Paul 👍
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Posted 3 years ago
Ruby UK is rated 4.8 based on 1,192 reviews