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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
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Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
Still waiting for two rugs for over three months now. Promised updates from the warehouse are rarely made requiring additional calls to get answers.
Helpful Report
Posted 6 years ago
I have no way to find my order and check it's status or delivery timeframe. That is bad customer contact and poor communication.
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Posted 7 years ago
easy order process
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Posted 7 years ago
I called and asked if the rug was in stock and was told yes. I was told I would have the rug in a week. When I ordered the rug and did not receive it in a week I called back and was told it would be 6 to 8 weeks before the rug would be delivered. The company rep should have been honest. I would have still ordered the rug. I am still waiting for the rug but won't order more rugs from this company.
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Posted 8 years ago
Having ordered half a dozen rugs, I compliment the web site, and shipping.\n\nHaving last ordered a rug described as all wool, I was disappointed to receive the rug and finding out a major part was not wool, but viscose, - a cheaper less durable alternative. \n\nI will probably not order again, because it feels like a bait and switch: sell the customer wool, then deliver a rug that is 50% viscose.
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Posted 8 years ago
I ordered three new rag rugs for my kitchen. They sent two from stock but didn't inform me that color was apparently no longer available in the other size I needed. So I had two rigs in one color and the third in a different color for many months, waiting for input fro the company, until I decided to replace them all.
Helpful Report
Posted 8 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews