Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,705 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery and tracking info needs to be simplified.”

Helpful Report

Posted 3 years ago

“When ordering from an iPhone, the “check sizes in inventory” does not work. I ordered a rug from my phone not knowing it had a 2-3 MONTH back order. Only when using a full screen device does this feature appear.”

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Posted 3 years ago

“Waiting for rug pad. Love the rug and can’t wait to put it down!”

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Posted 3 years ago

“LOVE LOVE LOVE”

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Posted 3 years ago

“It was good the website and also customer support, Ms liz was able to look for me other options and better solution for my need!”

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Posted 3 years ago

“We just received the wrong order ! We received order # 8660459. Our order # is # 8834527 ! It’s the wrong rug ! What are you going to do about it ? How can you send a customer the wrong rug ? Nice Going ! Steve Sheckells Kingston, NH”

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Posted 3 years ago

“Everything was perfect!”

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Posted 3 years ago

“Fast service and a nice heavy pile quality carpet.”

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Posted 3 years ago

“I got the rug, and the rug is nice. It took over 7 months to arrive and when I called after 2 months I was told it had just shipped.”

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Posted 3 years ago

“I was a bit worried based on some online reviews I read, but most seemed to be issues of wrong customer expectations, so I decided to order. I had seen a smaller version of the rug at a store local to me so, I knew what it looked like and that the colors were perfect for our space. RugsDoneRight has a good website and Live Chat was quick and informative. The pricing was excellent and saved me a substantial amount from my local rug store. The 12x15 rug was in stock and arrived in 4 days. I would not hesitate to buy from RugsDoneRight again.”

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Posted 3 years ago

“The colors are perfect and fits nicely in my space.”

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Posted 3 years ago

“Great experience. Easy to order, rug shipped very quickly, arrived in great condition.”

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Posted 3 years ago

“There has been no communication regarding my purchase since the day the payment was made. It make me feel uncomfortable as to whether or not I will ever receive the merchandise.”

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Posted 3 years ago

“Excellent quality and quick delivery.”

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Posted 3 years ago

“I ordered this rug long ago and didn’t hear a thing until I received an email saying it had been processed and would be shipped. What? Ridiculous!”

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Posted 3 years ago

“Just what I wanted!”

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Posted 3 years ago

“Great Customer Service and Quality!”

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Posted 3 years ago

“Love it! It is prettier than the picture! I will be shopping with you again and recommending you to friends!”

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Posted 3 years ago

“The rug shows as IVORY on your website. It is actually a brownie / gray. Very disappointing.”

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Posted 3 years ago

“Our rug arrived a bit before anticipated, carefully packaged. The quality of the rug was as good as expected. Thanks”

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Posted 3 years ago

Rugs Done Right is rated 4.2 based on 2,705 reviews