“
They stand behind what they advertise. Received the large rug very quickly. It is beautiful. I received the 110% price guarantee, a discount and great customer service. Thanks to Heather helping me navigate.
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posted 2 years ago
- JOSEPH BELAJ
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the rug itself is fine - as expected. Delivery took a 10-14 days longer than they said it would. Customer service was prompt and helpful when I inquired.
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posted 2 years ago
- Anonymous
“
Great experience! My only comment would be to share shipping ETA’s up front. I ended up emailing customer service to find out ETA. Had a quick and pleasant reply. Will be ordering more rugs from you in the future. Thank you!
”
posted 2 years ago
- Anne Shackelford
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I was very pleased with the prompt customer service assistance
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posted 2 years ago
- Sharon Gallant
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First with the level of customer service and ease of ordering.
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posted 2 years ago
- Anonymous
“
Very impressed with the quality of rug as well as the customer service from RugsDoneRight. I would order again based on my experience! Love the selection too...so many choices and at amazing prices.
”
posted 2 years ago
- Anonymous
“
Great prices and great service. I purchased 4 Kalaty rugs for our home and saved $10k on the same rugs priced by a local retailer. The communication from RugsDoneRight was terrific - couldn't have asked for a better experience. They'll be my go-to for all future rug purchases.
”
posted 2 years ago
- Kelli Click
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Very good customer service and great shipping
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posted 2 years ago
- Mary Turner
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Customer service is very helpful and attentive.
”
posted 2 years ago
- Abby Bruce
“
Very helpful customer service.
”
posted 2 years ago
- Sharlene Khadavi
