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Rugs Done Right Reviews

4.2 Rating 2,705 Reviews
78 %
of reviewers recommend Rugs Done Right
4.2
Based on 2,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Rugs Done Right Reviews
Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

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Rugs Done Right 5 star review on 19th April 2022
JOSEPH BELAJ
Rugs Done Right 5 star review on 19th April 2022
RAMONA EADENS
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 7th April 2022
Anonymous
Rugs Done Right 5 star review on 6th April 2022
Kelli Click
152
Anonymous
Anonymous  // 01/01/2019
So far, so good. Thank you
Helpful Report
Posted 3 years ago
We ordered two rugs and a rug pad from RugsDoneRight and they were a) high quality and exactly as described and b) in one case, the rug was both a slightly lower price than other retailers AND came faster than other sites said they could deliver the same product. I would definitely shop from them again.
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Posted 3 years ago
The customer service goes above and beyond to satisfy their customers
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Posted 3 years ago
I ordered the rug on the telephone. The person who helped me was most helpful, courteous and polite. Also, I was able to complete the transaction in just a few minutes. I was completely satisfied with her service.
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Posted 3 years ago
Loved the rug which matched the rugs I already had. Would order from Rugs Done Right again.
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Posted 3 years ago
Courteous, quick, used my name, helpful
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Posted 3 years ago
Very happy with purchase, great communication from order placement to delivery, prompt shipments.
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Posted 3 years ago
I love my rug. It is so rich looking !!! PERFECT!
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Posted 3 years ago
I found it very hard to find all the sizes of a given rug. Each time I started from the top I was shown a different size. It was very hard to order a pad at the time I was ordering a rug.
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Posted 3 years ago
I love my new rug. It was the right price, arrived quickly and was even nicer than I expected.
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Posted 3 years ago
Rugs Done Right is the best I have worked with! Clear and concise website, easy purchase, and, lightning speed delivery. What else can you wish for!! BRAVO Carpets Done Right!!!!
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Posted 3 years ago
Easy to order, arrived in timely manner & love my choice of rug. Would definitely Oder from Rugs Done Right again.
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Posted 3 years ago
It’s a terrible carpet. Been several weeks and still shedding like a retriever in the summer. Wish we knew!
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Posted 3 years ago
Very easy company to deal with and they allowed me to arrange for a special pick up.
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Posted 3 years ago
A confirmation email would be appreciated. I only knew the order was placed because my account was debited. Until this survey, I had received no communication.
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Posted 3 years ago
You are wonderful. The rug I ordered was just what I wanted and ordered and arrived in good order. Thanks.
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Posted 3 years ago
The nicest part of the shopping experience is that every carpet option is shown in the screen rather than having to click on a rug I don’t like to see if the rug comes in other colors and patterns that I could possibly like. But the pricing is fair and shipping was quick!
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Posted 3 years ago
Perfect rug for my dining room!
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Posted 3 years ago
Excellent quality and service. Very quick and efficient delivery. Will be buying other rugs from them.
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Posted 3 years ago
Customer service was prompt in responding to questions on my order status. Five stars to your staff
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Posted 3 years ago
Rugs Done Right is rated 4.2 based on 2,705 reviews