Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“Great quality,great prices and great service.”

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Posted 9 years ago

“Great price, great product and very speedy delivery Highly recommended”

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Posted 9 years ago

“nice rug, as described”

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Posted 9 years ago

“Great service from Rugstore NE. Quality product at a good price.”

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Posted 9 years ago

“The rug is lovely and delivery was as stated.”

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Posted 9 years ago

“Quick, efficient, goods as described. Kept me up to date with process. Good couriers.”

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Posted 9 years ago

“First class. Warren was an absolute joy to deal with.”

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Posted 9 years ago

“Excellent and quick service from Rugstore. They kept in touch with me by email and mobile to let me know what was happening with my rug and when it would be delivered. Also it could be tracked so I knew exactly where it was, if it had left for delivery and that I could ask for it to be left somewhere safe, back of house or with a neighbour etc. The pebble rug I chose, is of excellent quality and looks great. Will def: use this company again !Thank you”

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Posted 9 years ago

“Excellent quality rugs at a very reasonable price. Friendly, helpful and efficient service. I will definitely buy from here again.”

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Posted 9 years ago

“I was very impressed by the communication and the speed of delivery of my rug which I am very pleased with. I would definitely recommend this company.”

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Posted 9 years ago

“The rug has just arrived so it is difficult to say much about it. It looks OK and time will tell how it wears. Your courier needs to sort themselves out.”

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Posted 9 years ago

“Lovely rug & great prompt service from both NE rugs & UKMail, thanks!”

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Posted 9 years ago

“Great service - good communications by email - and the rug arrived even earlier than expected - but I know it was going to due to the email contact! Very impressed with online service - have bought in store before - good company all round! Thank you!”

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Posted 9 years ago

“Impressed with both product and service, Roy Treble, Upminster”

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Posted 9 years ago

“Rug not delivered yet, had requested to be left with neighbour but card just put through door”

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Posted 9 years ago

Hi Evelyn, Thank you for bringing this issue to our attention. I have spoken to UKMail this morning and the driver attempted to deliver to your neighbour at no 4 on Friday as arranged and could not get a reply. The card he left is standard procedure to inform you that delivery was attempted. Your order is out for delivery today. I have been unable to contact you on the telephone number that you have provided. Please contact the store on 0191 5492783 if you have any further issues. regards Tony

Posted 9 years ago

“Good price, good service and a helpful delivery guy who carried the rug in to where I wanted it. The rug colours are beautiful. Note to manufacturers - the 'black' is more of a muted charcoal rather than a strong black. Much better in my opinion!”

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Posted 9 years ago

“Very pleased with the service from RugStore NE. Ordered online confirmation of the order immediately and delivery within 7 days. Couldn't asked for more.”

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Posted 9 years ago

“Very satisfied with the service and the delivery.”

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Posted 9 years ago

“Fantastic service. Ordered and it arrived the next day with great communication. Had tried to order the rug from two other companies previously with poor results. Highly recommend Rugstore.”

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Posted 9 years ago

“Very well organised. Carpet came on the due date, within the time slot shown, and the driver was very polite. Good service. Pleased with the rug. Many thanks.”

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Posted 9 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews