Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to phone with a query and the person I spoke to was very helpful and checked the stock and within 10 minutes phoned me back with everything sorted. Would not hesitate to use again or recommend”

Helpful Report

Posted 2 years ago

“Really pleased with underlay recently purchased from you the only one that actually works and have spent a fortune trying other makes, holds rug on top of fitted carpet perfectly. No hesitation i recommending this, it works!”

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Posted 2 years ago

“Fantastic service and great quality rug. I ordered my rug on Sunday afternoon and it was delivered (free) on Tuesday morning. Really good quality wool rug at a great price. I would definitely recommend.”

Rugstore NE 5 star review on 29th October 2022

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Posted 2 years ago

“Dealt with them twice now, both times very helpful staff. Customer service 10/10. Rugs arrived on time and very well packed. Delivery man was nice. Both rugs are really good, look great and make room so much more cosy.”

Helpful Report

Posted 2 years ago

“I ordered two rugs from Rugstore NE and was absolutely delighted with with the service. Before I made my order, the website made it quite clear that the item was not in stock and provided details of when it was likely to be in stock. The company kept me informed throughout the process and I received the products sooner than expected. I was very pleased with the rugs which were of good quality and good value for money. In an era when customer service seems to be lacking, Rugstore NE is a little gem. I would highly recommend.”

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Posted 2 years ago

“Great service, pleasant receptionist took my order. Came within two days . Lovely rug .”

Rugstore NE 5 star review on 10th October 2022

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Posted 2 years ago

“Bought 2 rugs - Great quality at a great price”

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Posted 2 years ago

“The time and patience taken by the lady on the telephone to help me with my purchase was second to none. This lady was even kind enough to view photos of our room to help and she also sent photos to me which she took the time and trouble to take to try and get a more accurate colour. Absolutely brilliant, definitely the place to shop. A big thank you”

Helpful Report

Posted 2 years ago

“I love my new rug so much, its made the room so cosy and autumnal! The quality is lovely and the price was amazing compared to other sites. The service was impeccable and speed of delivery second to none. Very happy customer. Thank you so much!”

Rugstore NE 5 star review on 22nd September 2022

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Posted 2 years ago

“Excellent Teebaud product - have used it before and it is the only one I have ever found which actually does the job. Excellent service too - order placed Thursday and received on Saturday”

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Posted 2 years ago

“Really great efficient service. Purchased a rug and came the next day. Fantastic price too...significantly cheaper than official company that makes the rugs Would highly recommend!”

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Posted 2 years ago

“Excellent, quick delivery and the best price I could find on the internet for the rug I was after.”

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Posted 2 years ago

“Almost immediate dispatch and very quick delivery. Rug was perfectly packaged and the best price available anywhere. 5 stars.”

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Posted 2 years ago

“We ordered a rug from Rugstore Ne on a Sunday evening and it was delivered to our home on Tuesday morning. It was exactly as described with excellent quality and colour and was less than half the price that other sites were offering the identical rung for. What is not to like about the service and product supplied by Rugstore NE.”

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Posted 2 years ago

“Lovely quality and quick delivery”

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Posted 2 years ago

“Fast delivery and quality rug what more do you need.”

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Posted 2 years ago

“By luck we found the rug we had been looking for on the Rugstore website. So took a chance as we have not heard of them before. Ordered and delivered within 24 hours, excellent result. Would definitely recommend to anyone.”

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Posted 2 years ago

“Attractive, high-quality product delivered promptly.”

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Posted 2 years ago

“So impressed with Rugstore NE. Great price, speedy delivery, beautiful product. Will definitely use them again.”

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Posted 2 years ago

“Needed advice on a rug pad suitable for LVT flooring. Received excellent help / advice where other businesses had failed to assist. The item was received really quickly too, so would definitely recommend this company. Thank you! Angie G”

Helpful Report

Posted 2 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews