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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Good service and good quality rug.
Helpful Report
Posted 8 years ago
Best price I could find for the rug we bought and no issues with delivery. Would certainly use Rugstore NE again.
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Posted 8 years ago
Excellent service, happy with product.
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Posted 8 years ago
Excellent from start to finish...great communication friendly helpful staff can highly recommend.. .will def be purchasing from them again !
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Posted 8 years ago
A good quality rug and good price a fast delivery
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Posted 8 years ago
Excellent and prompt service. Very pleased with the rug bought a year or so ago, Recently purchased dual underlay for carpets and wooden floor, No more moving rugs.
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Posted 8 years ago
all through the process Rugstore kept us informed by e mail and then text prior to delivery. This is what customers want today so I would recommend them to friends and family.
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Posted 8 years ago
Lovely rug , very pleased with the transaction and speedy delivery
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Posted 8 years ago
Beautiful rug which didn't disappoint and very speedy delivery. Very well packaged too. Only negative observation I could think of was delivery a bit costly to Isle of Man, however would not stop me buying again. Thank you.
Helpful Report
Posted 8 years ago
This was my first purchase from Rugstore NE. My experience was a lot better than I expected. The rug I bought is superb quality and the photo on the website does not really do it justice. Speed of delivery was exceptionally good and I was kept informed of progress and delivery of my order at every stage. I highly recommend this retailer. Thank you.
Helpful Report
Posted 8 years ago
This is the third rug I have purchased from Rugstore NE and have always been impressed with the service. The rugs are of good quality. As yet I have not unrolled my new rug as I am waiting until I have finished decorating but I have no concerns I feel sure it will be great.
Helpful Report
Posted 8 years ago
Had a bit of trouble with entering card details so phoned direct. All sorted in 5 mins, rug was in stock and arrived next day as promised and with a V.A.T invoice....excellent
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Posted 8 years ago
Brilliant Service 1st class. We wanted to purchase 2 large carpets. We tried other suppliers with no success in getting size and colour.They did not have in what we required but phoned me back in 10 mins they located some for us and were delivered to us 6 days later postage free & 10% off
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Posted 8 years ago
Quick delivery, good price, excellent communications - what's not to like?
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Posted 8 years ago
An excellent shopping experience. A vast selection of colours, types and sizes, easy to complete purchase . Was told what was happening all along the way. E mail or organise delivery and was spot on time, I could have specified time. Very satisfied with the product which looks great. 100% in every way, will be back.
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Posted 8 years ago
Excellent service, pictures are accurate, delivered when promised. Beautiful rug.
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Posted 8 years ago
Quality of rug is very high. Very pleased and would recommend to others
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Posted 8 years ago
Very pleased with the product
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Posted 8 years ago
Not sure about buying a rug online as it never really looks like the picture, but I cant fault this , the price, the quality , the colour , it is just perfect .
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Posted 8 years ago
Top notch!
Helpful Report
Posted 8 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews