Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. Rug beautiful and all as described. I would recommend RugStore ????”

Helpful Report

Posted 7 years ago

“Great communication and obliging customer service. Fabulous products at a great price with superfast despatch and efficient delivery service”

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Posted 7 years ago

“Great rug and delivered when expected.”

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Posted 7 years ago

“Very helpful. The rug we chose was delivered promptly. Unfortunately the colour wasn't suitable so we returned the rug and received an instant refund.”

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Posted 7 years ago

“Our rug arrived very quickly and looked just like on the picture...very satisfied”

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Posted 7 years ago

“From the initial discussion about product availability and associated matters, all aspects of which were clearly outlined, to keeping us up to date as regards progress of our order and anticipated delivery date, Wayne from Rugstore NE was - is! - the consummate professional. He really knows his stuff and communicates with his customers in a very friendly and welcoming manner. We were worried about buying a carpet online, sight unseen, but we needn't have been: from start to finish Rugstore NE dealt with our questions and inquiries in the best possible way. We would happily buy from Rugstore NE in the future and would have no hesitation in recommending them to our friends and family. Thank you so much for making our transaction 100% hassle-free. Bob and Yvonne king, Haddington, Scotland”

Helpful Report

Posted 7 years ago

“I ordered by phone and the staff were very thorough.I was kept informed regarding delivery and actually received my rug earlier than I anticipated.I would certainly shop there again.”

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Posted 7 years ago

“Emails giving status for delivery were frequent and delivery itself only 1 day after RugStore received from their supplier”

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Posted 7 years ago

“The rugby was delivered within 3days of ordering and free delivery. Brilliant service.”

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Posted 7 years ago

“I'm so happy with the purchase and it looks fantastic.”

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Posted 7 years ago

“Good value ,was delivered very quickly , was cheaper than rival's. Very pleased”

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Posted 7 years ago

“My rug was good value, delivered exceptionally quick, thank you”

Rugstore NE 5 star review on 13th July 2017

Helpful Report

Posted 7 years ago

“Offered a good deal on the rugs I wanted. Only received one so far but delighted with it. Looking forward to the second one arriving, hopefully tomorrow.”

Rugstore NE 5 star review on 12th July 2017

Helpful Report

Posted 7 years ago

“It was a pleasure to deal with the RugStore NE and I had good quick service from them, which is unusual for a lot of companies these days. I phoned to order my rug, and the man I spoke to phoned me back when he said he would to confirm they could get the rug in. It was dispatched very quickly, and I was phoned by them to let me know it was on its way. I am really pleased with the rug.”

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Posted 7 years ago

“GREAT QUALITY CARPET, AND SERVICE, THANK YOU.”

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Posted 7 years ago

“Excellent quality rugs delivered at the stated time, what more can you ask for.”

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Posted 7 years ago

“The rugs were just what I wanted and arrived in very quick time.”

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Posted 7 years ago

“Fantastic service, the rug was delivered within two days and it was really good quality. Would highly recommend.”

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Posted 7 years ago

“I have recently received my second order from the Rugstore which was as satisfactory as the last. I now have 3 beautiful, great value rugs which have been delivered quickly. I would not hesitate to recommend the company.”

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Posted 7 years ago

“Efficient service, delivered on time and I'm happy with the quality of the rug.”

Helpful Report

Posted 7 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews