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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

Write Your review

Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
good buy and excellent delivery
Helpful Report
Posted 11 years ago
Hi, Everything went far better than expected the delivery time was very quick and most importantly the Rug looks lovely. Thank you
Helpful Report
Posted 11 years ago
Excellent service, very fast free delivery, superb quality rug at a reasonable price. Highly recommended!
Helpful Report
Posted 11 years ago
A first class company who provide excellent products. I purchased 2 rugs and was kept advised of the delivery process at every stage. I am absolutely delighted with my rugs which are very good quality and just as described and shown on RugStore's website. I shall recommend to friends and family.
Helpful Report
Posted 11 years ago
Excellent communication and super fast delivery
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Posted 11 years ago
Although I had to wait a few days forum rug to be in stock, I was kept informed all the time and received it just when they said I would. Great!
Helpful Report
Posted 11 years ago
The rug arrived in good time with in a week. The price was fantastic, the communication was superb and the rug is lovely. Thank you.
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Posted 11 years ago
very pleased with service and the rug.Many thanks jeff.jones
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Posted 11 years ago
Excellent service. Second time I have used this Company and would recommend them certainly.
Helpful Report
Posted 11 years ago
Prompt and informative email when item ordered. Kept "in the loop" about arrival of item to their distribution premise and about deliver. Less than a week between me placing my order and delivering it. Product is as expected. Very pleased and would use RugStore again. My item was also a little less expensive than at another major online company.
Helpful Report
Posted 11 years ago
Fantastic service, i was kept up to date until my new rug arrived at my door, delivered for free! The really important part is that I now have a truly beautiful new rug, exactly as described online. Thank you :-)
Helpful Report
Posted 11 years ago
Quick reply by e mail, delivery fast and efficient
Helpful Report
Posted 11 years ago
very happy with the service and product.Ordered on thursday arrived on saturday.Will use them again.
Helpful Report
Posted 11 years ago
The whole experience of ordering and receiving delivery of our rug from RugStore NE was excellent and seamless. The website showing the vast choice was easy to use, the ordering procedure was easy and fast. We were kept informed of despatch etc. and the rug arrived within 4 days. The rug reflected the photo on the website and we are very pleased with it. Well done!
Helpful Report
Posted 11 years ago
Beautiful rug that arrived quickly. I was kept up to date all the way through. Very impressed with the service. Fantastic choice. I will definitely use Rugstore NE again.
Helpful Report
Posted 11 years ago
Love my rug and excellent service will use the store again and recommend to others
Helpful Report
Posted 11 years ago
Excellent service, and product. I can highly recommend RugStore NE.
Helpful Report
Posted 11 years ago
This is my second rug from The Rug Store - again the quality is top class, very reasonable prices and extremely quick delivery - will certainly use again.
Helpful Report
Posted 11 years ago
Good service, fast delivery, item exactly what I wanted
Helpful Report
Posted 11 years ago
Colour looks like it is in the picture which always helps. Perfect match for our room.
Helpful Report
Posted 11 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews