Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug was just what I wanted for my study. Good quality and It came well packed. Thanks.”

Helpful Report

Posted 10 years ago

“I would highly recommend this company - they not only provided an excellent product but their customer relations, from placing the order to receiving the product, was faultless.”

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Posted 10 years ago

“Great communication and very fast delivery. Super service.”

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Posted 10 years ago

“Product as described and good colour match compared to picture on website , Good quality inexpensive rug . Good communication and delivery time.”

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Posted 10 years ago

“I ordered a rug and it came very quickly, it looks exactly like it does on the internet, no hidden surprises, everything was very easy from start to finish, I would recommend the Rugstore, and I will used them in the future for any other Rug purchases.”

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Posted 10 years ago

“Very luxurious rug at a very affordable price. Complements my hall carpet perfectly.”

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Posted 10 years ago

“Rugs just as described and photo true to colours. Super quality and look great in hallway. Good communication and delivered on time. No hesitation in recommending for value and service.10/10.”

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Posted 10 years ago

“Delivered on time, well packaged and just what bwe wanted, thank you”

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Posted 10 years ago

“The whole process from ordering to delivery was excellent and there were reassuring emails along the way. The product itself was reasonably priced and is of a high quality.”

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Posted 10 years ago

“rug was as advertised beautiful service was very good”

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Posted 10 years ago

“Ordered a runner and was extremely pleased with delivery and quality. Would definitely use again if I need a rug or runner”

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Posted 10 years ago

“Excellent product fast delivery very pleased with seller.”

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Posted 10 years ago

“On Saturday 4th October, I ordered rugs from Rugstore. My order was confirmed immediately by Email and I was given a Customer Order Number. On Monday 6th October, I received a very apologetic phone call explaining that with the rugs were not in stock and giving me the option of cancelling my order and getting my money back. (The rugs are Belgian and I did,nt think they would be,so I opted to go ahead) From then on I received almost daily updates on the progress of my order. The rugs arrived on Friday- well worth the slight wait. I was really impressed by the service provided by Rugstore and by their friendly and efficient Staff.”

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Posted 10 years ago

“Excellent product and service. thank you”

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Posted 10 years ago

“Very good quality rug for the money, I have paid a lot more for a smaller rug elsewhere and was a lot more expensive and nowhere as near as good quality. Very, very pleased with my purchase thank you”

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Posted 10 years ago

“Delivery was on time. Product is as nice as it is in the web image. I liked it so much”

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Posted 10 years ago

“Great service rug delivered in time frame promised, rug fab thanksv”

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Posted 10 years ago

“First rug didnt suit so called to exchange, no problem at all. Friendly and helpful company.”

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Posted 10 years ago

“Really good service and was kept informed about the status of the delivery. Lovely rug, exactly what we were looking for. Perfect Many thanks”

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Posted 10 years ago

“Thank you so much for your advice. The rug looks stunning in our new home - perfect!”

Helpful Report

Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews