Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“Good correspondence, fast delivery and best prices around.”

Helpful Report

Posted 11 years ago

“Ordered my rug,and got an email the same day to say they had ordered it for me as it was not in stock. 4 days later it was in my flat. Great service and staff were very helpful.”

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Posted 11 years ago

“website easy to use, kept me up to date with order status, delivered on time and product good what more could anyone want thank you”

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Posted 11 years ago

“Had a problem with the colour of the rug I ordered and emailed Rugstore. I must admit that their customer service is nothing short of first class because they replaced the rug without any hassle whatsoever. In this day and age when good customer service is generally ignored, Rugstore are a breath of fresh air. I would have no issue providing a glowing report to anyone interested in buying from them”

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Posted 11 years ago

“Quick delivery, good quality product”

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Posted 11 years ago

“Very good service all round, and the carpet is lovely.”

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Posted 11 years ago

“Just waited a while for the carpet after being told it will be delivered on a specific date. But overall all good.”

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Posted 11 years ago

“rugtastic”

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Posted 11 years ago

“Excellent rug at a competitive price. Rapid service & kept informed at each stage of the delivery process.”

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Posted 11 years ago

“Ordered a rug that was originally out of stock, was told it would be available November, however, a week later was told it was being dispatched on the Friday and it arrived on the Monday 9am. Excellent service.”

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Posted 11 years ago

“Brilliant service, so quickly delivered, and a good quality rug - well done RugStore, I will be using you again :o)”

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Posted 11 years ago

“Very happy with the product and the service that was provided”

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Posted 11 years ago

“EXCELLENT SERVICE FROM REALLY HELPFUL PEOPLE WHO PUT THE CUSTOMER FIRST”

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Posted 11 years ago

“Excellent value looks super very good service would buy again 10/10. K Stevens”

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Posted 11 years ago

“Rug arrived well packed. Initially out of stock but kept informed as to when it was expected back in. No problems. Would definitely use again.”

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Posted 11 years ago

“Very helpful staff, very efficient payment and delivery service. Thank you .”

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Posted 11 years ago

“We are happy with the rug even if the colours are sligthly different from the picture on the webiste. It is mainly brown and not grey. The problem was the rug was delivered to the wrong address! Not RugStore NE fault I imagine but it was an inconvenience for us.”

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Posted 11 years ago

“I have just received my second rug from rugstore really pleased, the quality is fab really thick. It arrived when they said it would. so quick I ordered on a Friday received my rug Tuesday and I live in N Ireland excellent service would recommend this company 5 star service Thank You”

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Posted 11 years ago

“I'm a returning customer and as before, a fast and friendly service. Thanks”

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Posted 11 years ago

“Great product! Better than expected.”

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Posted 11 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews