Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service - lovely rug!”

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Posted 7 years ago

“They had the product I want”

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Posted 7 years ago

“Easy to order and very quick to arrive”

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Posted 7 years ago

“Order processed quickly, delivery made at time and date agreed. Lovely Rug, thank you.”

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Posted 7 years ago

“Rug is just as picture and good quality.”

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Posted 7 years ago

“The quality and color was as like as internet.very organized for delivering.plus the price is reasonable specially in black friday discount.”

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Posted 7 years ago

“Great price. Fast free delivery. well packaged.”

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Posted 7 years ago

“I was having difficulty sourcing a Ted Baker Mosaic rug. Other suppliers could supply them but with a one month or so lead in time. I phoned Rugstore NE at 1100 hours on Friday morning, and the rug was delivered to me in Ayr at 1000 hours the next morning.”

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Posted 7 years ago

“Great choice of rugs at excellent prices, delivery speed was excellent - order placed late on Friday evening and rug delivered the following Tuesday, bang on time.”

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Posted 7 years ago

“I ordered my rug and although it wasn't immediately in stock, I received e-mails to advise of this and gave me a time line as to when I could expect my order. My rug was delivered easily and I'm absolutely in love with it! Good packaging, so it wasn't damaged - delivered to my work address. Fab fab fab x”

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Posted 7 years ago

“Called up to discuss pre order and was met with very friend & helpful service & very impressed with response time, I had my rug few days later. Have bought from them previously & would do so again.”

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Posted 7 years ago

“Excellent customer service and efficient from order to delivery”

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Posted 7 years ago

“Have purchased from RugStore NE a number of times over the years and they provide consistently excellent service from order to delivery. Very pleased with purchase.”

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Posted 7 years ago

“Quick, efficient and delivered on time with no fuss. Plenty of communication.”

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Posted 7 years ago

“Fantastic selection of rugs,good prices,free delivery with excellent communication. Would use again and happily recommend. And I love the rug I bought.”

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Posted 7 years ago

“Phoned to enquire about a hall runner at 2pm, ordered there and then, delivered to to the other end of the country at midday . Less than 24 hours. Excellent service and friendly, efficient lady on the other end of the phone.”

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Posted 7 years ago

“Great product that looks fantastic and is of wonderful quality, actually looks better than it does on the site! Prompt delivery and an email to say between what times it would be delivered. Very impressed with the product, delivery and communication.”

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Posted 7 years ago

“Order received speedily and with no problems, will definitely use again.”

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Posted 7 years ago

“Very Helpful”

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Posted 7 years ago

“I am very happy with the service I received from the rug store NE, I was kept informed about delivery times and I am pleased with the rug I bought for my hall way it makes the area feel warmer and more welcoming. The under lay keeps it in place and my dog likes to sit on it.”

Helpful Report

Posted 7 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews