Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time dealing with this company and will definitely use them again. Easy ordering process, very competitive price, quick acknowledgement of email and fast delivery service. Really pleased with my rug. We have just moved house and need several other rugs and will use Rugstore NE. Congratulations on operating such an efficient business.”

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Posted 5 years ago

“Great company to deal with, superb range of rugs to view and very high quality. Lots of helpful advice in choosing, especially regarding the suitability of our choices with having dogs in the home. Ordered Easter Sunday, delivered within a 1 hour time slot five days later. The rugs were taken to the room, laid out and the non-slip underlay fitted. Excellent service from friendly and knowledgeable family business. Strongly recommend.”

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Posted 5 years ago

“I ordered two rugs from Rugstore NE. They were priced well and arrived very quickly. Communication of the order was good. Happy to recommend.”

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Posted 5 years ago

“Excellent prompt service and delivery.”

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Posted 5 years ago

“The rug we have purchased looks dirty.”

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Posted 5 years ago

“Received my delivery quickly and very pleased with my rug. The colour is as pictured on the website and looks great in my living room. Would definitely recommend.”

Rugstore NE 5 star review on 10th April 2019

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Posted 5 years ago

“Easy to order, very competitive pricing, item arrived very promptly.”

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Posted 5 years ago

“Can't fault them. Put rug on one side for me whilst they checked whether they could get the other one I wanted. Rang to confirm when they said they would. Rug arrived from their supplier and order despatched the following day. I was kept fully informed by Wayne at all times.”

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Posted 5 years ago

“The rug was as expected, good value for money and delivered quickly. Great customer experience”

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Posted 5 years ago

“I ordered a rug at 11.15am. The rug was delivered 12.10pm the following day. Rug is as advertised and I'm pleased.”

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Posted 5 years ago

“Excellent service. Arrived when it said it would. Great price as well. All round a very good experience. Thank you. what”

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Posted 5 years ago

“Very happy with the service received and love the rug.”

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Posted 5 years ago

“The service was great from ordering to delivery. I was kept informed and the item was delivered within two days.”

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Posted 5 years ago

“Very helpful when I enquired about delivery and rug was cheaper than other websites. However the underlay/ slip mat was supposed to be cut to size and was not- had to cut ourselves which was a bit annoying. Otherwise very happy with rug”

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Posted 5 years ago

“I ordered a Sanderson rug on Sunday night and it was delivered here first thing Tuesday morning. Excellent service and a very competitive price.”

Rugstore NE 5 star review on 30th March 2019

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Posted 5 years ago

“Product at a competitive price good communication from the start would have no hesitation in recommending rugstoreNE”

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Posted 5 years ago

“Great product + great customer service = great company”

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Posted 5 years ago

“I live the rug, it’s perfect! Customer service was excellent and staff went out of their way to provide delivery updates and assist with any questions I had. I would highly recommend to others.”

Rugstore NE 5 star review on 24th March 2019

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Posted 5 years ago

“First, I got in contact to check if the item I wanted was in stock. Your team responded immediatelly that it was actually in stock and I received my order one day after placing my order. The rug was as expected. I am very satisfied with my purchase.”

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Posted 5 years ago

“A brilliant rug. Perfect for grandchildren's room They love it. Excellent quality and it arrived earlier than expected. Thankyou”

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Posted 5 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews