Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“Great service and great product. I have ordered from Rugstore before and will do so again. Fast, efficient and friendly service as well as having a wonderful range of rugs.”

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Posted 9 years ago

“Rug arrived very promptly, excellent delivery service, and free! Love the rug, very good price and quality. Highly recommended service.”

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Posted 9 years ago

“Order delivered very quickly. No problems.”

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Posted 9 years ago

“Lovely rug, delivered promptly.”

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Posted 9 years ago

“Fantastic service. Thanks.”

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Posted 9 years ago

“The price is low, the quality is what we expected and the delivery was about a week which is fine. The colour however is nothing like the website. What you see is a creamy brown shown under a thousand spotlights. What you get is more of a purple toned grey. We thankfully preferred it but I could well imagine many wouldn't.”

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Posted 9 years ago

“I ORDERED A RUG ON 12/1/15 AND I WAS TOLD OIT WOULD BE ABOUT 7 DAYS. THAT WAS NO PROBLEM, BUT TO MY AMAZMENT IT ARRIVED 4 DAYS LATER, NOW THAT'S WHAT I CALL SERVICE. WELL DONE RUGSTORE AND A BIG THANKYOU FROM ME. I WILL BE USEING YOU AGAIN.”

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Posted 9 years ago

“Got a prompt reply to an email I sent, helpful response, rug was delivered when promised, a good service”

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Posted 9 years ago

“Great service speedy delivery of beautiful rug.”

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Posted 9 years ago

“Am very pleased with the fantastic customer service.”

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Posted 9 years ago

“Very quick and efficient service with no issues, product was excellent,”

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Posted 9 years ago

“Efficient service. Fast delivery. Quality product. Overall I'm delighted with my purchase and would highly recommend.”

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Posted 9 years ago

“Rug arrived promptly and is of excellent quality”

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Posted 9 years ago

“Excellent service. The rug is very high in quality and just as beautiful as it is in the photos.”

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Posted 9 years ago

“Very good service. Would definitely recommend this company”

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Posted 9 years ago

“Very good service item as expected I was kept informed about delivery and was able to choose where purchase was left if I was out. Excellent quick service. Thank you.”

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Posted 9 years ago

“Very pleased with the rug, and the service from Rugstore. The courier had some issues with delivery as it was the week before Xmas, but a guy from Rugstore called me to let me know what was happening and chased up the courier to make sure it was all taken care of. Very impressed, and pleased with the new rugs. Highly recommend!”

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Posted 9 years ago

“Kept me up to date on all delivery times by email . Fast delivery time. All round an excellent service.”

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Posted 9 years ago

“First class. Excellent product and shipped very quickly.”

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Posted 9 years ago

“The rug was fine but after following all instructions re delivery to leave in safe place and pick up note etc the item was left outside by front door in full sight .the note wasn't collected and the rug could easily have been stolen . !!!”

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Posted 9 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews