Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely LOVE my asiatic silver rug! It arrived so quickly and looks perfect. It is honestly such good quality. I couldn’t be happier!”

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Posted 5 years ago

“. Quick service and delivery . Looked exactly as it did on line . Good quality rug . Very good value for money.”

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Posted 5 years ago

“Brilliant rug, and service.will be using you again and have recommended your company to friends. Well done to you all. Paul Adey”

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Posted 5 years ago

“Really helpful staff , prompt delivery, perfect rug”

Rugstore NE 5 star review on 7th March 2019

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Posted 5 years ago

“prompt service and delivery. Good value. Especially helpful with change of rug (Thank you Wayne for friendly , helpful attention)”

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Posted 5 years ago

“Great service, prompt delivery, beautiful rug”

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Posted 5 years ago

“When I get the remaining rugs I will update this review !”

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Posted 5 years ago

“This company have been brilliant. Order arrived as notified but the colour wasn't as we expected so asked to exchange it for another one which happened to be cheaper. This was done with no trouble, the first one was picked up and the new one delivered. The refund was credited whenever the rug was picked up. Second rug just what we wanted lovely.”

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Posted 5 years ago

“I am very pleased with this rug and it was delivered very quickly. excellent service, thank you.”

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Posted 5 years ago

“Spent ages trying to find a rug to 'pull the room together' after getting new sofas. Everything was looking too 'brown' so needed something bright which isn't like us. Wonderful selection on RugStore NE and, when I placed the order we received really fast service and we are delighted with it. Thank you.”

Rugstore NE 5 star review on 20th February 2019

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Posted 5 years ago

“Very helpful when contacted by phone with initial enquiry. Online ordering smooth and efficient. Delivery arrived as stated. Rug matched online description and was considerably better value than other outlets. All round, a very good shopping experience”

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Posted 5 years ago

“Exceptional service, highly recommend.”

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Posted 5 years ago

“Very pleasant and helpful staff,and quick delivery well done .”

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Posted 5 years ago

“The most impressive service I have had in years!! Friendly, polite, with customer service at the heart of their business. I chose the wrong colour rug and they exchanged it without any hesitation. They kept me up to date with delivery times... highly recommended ... great rug and great team!!! Thank you”

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Posted 5 years ago

“Excellent! Very clear website, extremely polite and helpful person on the phone, speedy delivery - and a beautiful rug! Thank you.”

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Posted 5 years ago

“Excellent service from Rugstorene any problems or questions Alison was able to help. I was kept informed regarding delivery details. I am very impressed and if I require any more Rugs I will use you again.”

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Posted 5 years ago

“Lovely rug, as described, good service”

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Posted 5 years ago

“Excellent service and super quick free delivery.”

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Posted 5 years ago

“Great products, excellent service.”

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Posted 5 years ago

“Excellent service from ordering to delivering we live on a high bank and he managed to get up the hill even in the snow”

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Posted 5 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews