Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, updates and prompt delivery, especially just before the Christmas holidays”

Helpful Report

Posted 10 years ago

“Prompt, helpful service. Found rugs with you that I couldn't find in stock anywhere else in the UK, thank you!”

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Posted 10 years ago

“Pleased with Rug, not so happy with delivery company. I took time off work because I had an email with a delivery date and time, and they did not turn up!”

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Posted 10 years ago

“Amazing service, fantastic product - so happy with the service, thank you very much!!!”

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Posted 10 years ago

“Prompt delivery, well handled throughout”

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Posted 10 years ago

“Very efficient service with delivery on time and excellent notifications as to progress of the order and delivery. I will definitely use Rugstore again and recommend to others.”

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Posted 10 years ago

“Excellent efficient service and delighted with rug!”

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Posted 10 years ago

“First class product and a delivery service to match.”

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Posted 10 years ago

“Excellent service and great communication throughout ordering and delivery process, very good quality rug at an amazing price, would recommend this company to friends and family.”

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Posted 10 years ago

“This rug was delivered very quickly, was packaged well, and the delivery company arrived when they said they would. The rug is very'plush' and soft, much better than the description implies - that it is made of polypropylene is not obvious. The rug is made in Turkey to very high standards, is fire resistant, and appears to be treated to resist stains. A happy customer!”

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Posted 10 years ago

“excellent service and speedy delivery would recommend”

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Posted 10 years ago

“Excellent service all round.”

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Posted 10 years ago

“The rug seems to be good quality, looks lovely in our lounge. It was a good price and arrived earlier than expected which was great.”

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Posted 10 years ago

“Excellent service very quick, impressed with qualtiy and colour, will def shop with you again. Merry Xmas and thanks to all the team, personal service on emails was a nice touch Sian”

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Posted 10 years ago

“Recently ordered a rug I was kept up to date regarding dispatch as it was initially out if stock. Email confirmations and texts are efficient and informative. My item was still received in a little over a week and just in time for Xmas! Based on my experience I would recommend RugStore.”

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Posted 10 years ago

“Excellent service from start to delivery - and a very satisfactory rug.”

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Posted 10 years ago

“delivery very good only one bad point received two emails which you said was your delivery agent but could not read them resulting with a phone call to you to find out what they said which was a waste of time and money”

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Posted 10 years ago

“Delivered when they said they would.good product.”

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Posted 10 years ago

“Excellent service.We were emailed to say when our rugs would be delivered to the rug store from the manufacturer and again when they were dispatched giving details of delivery.We would definitely use this company again.”

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Posted 10 years ago

“Really good service, ordered Saturday delivered Tuesday. Very pleased with quality of rug.”

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Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews