Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased. Ordered a non slip grip to stop the front door mat sliding on the carpet. Arrived very quickly and did the job perfectly. Well done rugstore”

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Posted 4 years ago

“Initially there was a long delay on delivery (COVID), but our rug turned up earlier than expected. The rug is beautiful and exceptional quality, it feels really expensive underfoot, but was actually surprisingly cheap! Thank you”

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Posted 4 years ago

“Very efficient service. Lovely rug. Good price.”

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Posted 4 years ago

“Excellent quality product. Very quick delivery. One very happy customer.”

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Posted 4 years ago

“Excellent service. Friendly and helpful team”

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Posted 4 years ago

“Prompt delivery. Very pleased with the quality of the rug”

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Posted 4 years ago

“Excellent service,very helpful staff. Beautiful rug😊”

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Posted 4 years ago

“excellent to deal with superquick delivery”

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Posted 4 years ago

“Easy website, product delivered quickly, great value”

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Posted 4 years ago

“Love my rug. Gorgeous. Really good quality. Arrived v quickly after ordering, thought i had to wait weeks according to the site. Would definately order from this company again. V v happy. Thank you 😀”

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Posted 4 years ago

“Rug is so thick and good quality. I dithered over ordering it as it was quite expensive for a rug but so glad I did. It is perfect. The non slip mat is also amazing.”

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Posted 4 years ago

“Stunning rug I love it thanks and super speedy and easy delivery. Great service thanks!”

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Posted 4 years ago

“I have used Rugstore NE for quite a few years now, It is easy to order online, or by phone.Everyone I have spoken to is so helpful and kind and always make sure that you as a customer are happy.The products are exactly as you see them-good!I see no reason to go elsewhere.Thank you again Rugstore NE”

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Posted 4 years ago

“Staff very helpful and love the shop with lots of choice”

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Posted 4 years ago

“Had great service by Tony & Wayne. I ordered a rug that was delayed due to the courier messing about (not the fault of Rugstore, and a courier they don't normally use as it was a tricky delivery) but was kept fully up to date at all times. Communications were responded to quickly and updates were given proactively. As good an online shopping experience as I've had. Would recommend them to anyone.”

Rugstore NE 5 star review on 13th September 2020

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Posted 4 years ago

“Very prompt service. Lots of choice.”

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Posted 4 years ago

“Very happy with rug and delivered next day. Thank you”

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Posted 4 years ago

“Wayne and Allison extremely helpful, friendly and super efficient. We've purchased large lounge rug and separately smaller bedroom rug and very happy with both rugs and service from them and their chosen couriers. No hesitation in recommending them and rating 5stars”

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Posted 4 years ago

“Good service, value for money products and good quality. with good choice. Our go-to place for rugs”

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Posted 4 years ago

“Order was delivered quickly and was telephoned the day before to see if it was a convenient time. Rug is exactly as described and a very good price.”

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Posted 4 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews