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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
The service we received could not have been better in any way, we visited the shop and were helped to choose the right rug for us which was then held for a few days until we returned home to check the measurements, it was then delivered the next day within the one hour slot given.
Helpful Report
Posted 8 years ago
I would like to thank Rugstore & its employees for their very promt service with the order and delivery of the rug, (to which I am pleased with) ALSO MANY THANKS TO THE GENTLEMAN WHO TOOK MY ORDER ON THE PHONE. Kind Regards Mr. Humphries.
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Posted 8 years ago
Second time to buy from here, still impressed by their communications, ease of placing order and speed of delivery.. Thank you!
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Posted 8 years ago
Impressed with the product, the delivery time and the complete ease of of ordering from Rugstore NE. Would recommend and will definitely be using them again. This is not a sponsored review even if it might read like one! Ha!!
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Posted 8 years ago
Pleasure to deal with, helpful and polite service throughout. Would happily recommend.
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Posted 8 years ago
I would recommend to use and will use again myself. Goods arrived quicker than expected and I was kept well informed with updates. Also thought goods were fairly priced. Thank you!
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Posted 8 years ago
Smooth from beginning to end. Kept well informed of delivery and given a specific time slot. Carpet safely delivered and I'm really pleased with it.
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Posted 8 years ago
Very efficient and quick delivery
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Posted 8 years ago
Ordered and delivered within a few days, great service
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Posted 8 years ago
Excellent service, a good combination of friendly professionalism and efficiency. Well priced and promptly delivered as promised.
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Posted 8 years ago
Responsive and efficient customer service
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Posted 8 years ago
Very helpful indeed. There's was doubt as to whether the rug supplier would deliver. RugStore NE progressed matters and our rug was delivered as promised and on time.
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Posted 8 years ago
Fast delivery and excellent quality rug, very comfy under foot and looks great.
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Posted 8 years ago
Very happy with the rug we recently purchased. Communication with us at each stage of order/delivery process appreciated. Would recommend.
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Posted 8 years ago
Very pleased with our rug, lovely colours true to the picture on line. Did not have to wait long for delivery,all in all a very satisfied customer.
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Posted 8 years ago
Great customer service, flexible delivery and beautiful selection of high quality rugs. Thoroughly recommended!
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Posted 8 years ago
Quality of product, performance and delivery on time made for an excellent experience.
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Posted 8 years ago
Provides an excellent service and with great quality products. Would recommend and shop again
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Posted 8 years ago
Good price offered online. Ordering process good. Rug delivered as per instructions. All good.
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Posted 8 years ago
Fabulous rug, looks more expensive. Not in stock when ordered but I was kept informed & was delivered within a week anyway.
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Posted 8 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews