Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a difficult colour scheme to match up with a rug, and of the right size. The web-site was accurate and we are DELIGHTED with Paint strokes Puple rug!”

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Posted 10 years ago

“I was a little hesitant to purchase without actually seeing the purchased rug choices and being able to feel them. Delivery was swift, rugs and gorgeous. Very pleased. Will recommend.”

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Posted 10 years ago

“Excellent service I was kept informed at ewvery stage of the transaction. Have received and reviewed rug purchased and I think the style and the quality are very good. Will enhance my new bedroom decor. Thankyou RugStore NE.”

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Posted 10 years ago

“great service, great poduct, great price.”

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Posted 10 years ago

“Speedy delivery and fair price”

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Posted 10 years ago

“This was delivered quickly and exactly as described on the website. It looks good in our dining room”

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Posted 10 years ago

“Good service by rugstore, but unfortunately spoilt by UK Mail leaving the parcel on the front door step for all to see, when we were in.”

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Posted 10 years ago

“Excellent rugs and very good value for the money, would not hesitate to buy from you again”

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Posted 10 years ago

“GREAT CARPET QUICK DELIVERY WILL ORDER AGAIN. THANK YOU”

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Posted 10 years ago

“Very good, efficient service - very impressed. All delivered on time and up-to-date timings of delivery.”

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Posted 10 years ago

“Excellent product! Speedy delivery!”

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Posted 10 years ago

“Easy website to use, with large selection to choose from. Item dispatched quickly. Unfortunately the colour of rug I chose was unsuitable but that was due to the limitations of buying online. Return process and refund were dealt with in a friendly and efficient manner. I would certainly consider using the company again.”

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Posted 10 years ago

“The RugStore NE website is very easy to use. RugStore gave us fantastic service - our rug arrived the following day (just in time for my daughter's wedding) and was well packaged. The rug is a perfect match to the colour on the website and is of excellent quality. Thank you.”

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Posted 10 years ago

“Rug was exactly as described. Shipping was very prompt. Customer service was excellent! I made an error in the order, they noticed it, called me on the phone and made sure it was corrected.”

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Posted 10 years ago

“We are really like our new rug. It feels great and the pattern is really nice. It arrived quickly with no hassles.”

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Posted 10 years ago

“Purchased a rug that had to be ordered from their supplier and delivered in under a week. Not only did they achieve it, the communication from them throughout this period was excellent so 10 out of 10 for customer service. As a bonus, they also happened to be amongst the cheapest online. A*!”

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Posted 10 years ago

“Huge selection, had what we were looking for. Kept informed of order progress and delivered on date advised. Well protected by packaging.”

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Posted 10 years ago

“Fantastic service, really good updates and confirmation on order and delivery and delivered in very good time. The rug is excellent quality, I'm really pleased and would be happy to order again and recommend rugStore NE to family and friends.”

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Posted 10 years ago

“good service.”

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Posted 10 years ago

“Great website, love that you can search by colour. Good photos of rugs with good true colours. Great process,service and delivery, what more can you want”

Helpful Report

Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews