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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Very pleased with the quality of the rug, service very good .delivery on time as stated.
Helpful Report
Posted 11 years ago
Did everything they promised and rug is lovely
Helpful Report
Posted 11 years ago
Thank you for your prompt delivery, and a very big thank you for helping us when we changed our mind about the colour of the rug, there was no problems on your behalf on doing this for us, we are really pleased with the cream rug, will certainly recommend you. Many thanks Paul and Maria Hughes
Helpful Report
Posted 11 years ago
I phoned to check the rug was in stock, which it wasn't, but the lady was very helpful and assured me it would be ordered that day and sent to me within 7 days. 2 day later I had an email saying the rug had been shipped and at 9.30am the next morning it was delivered. The overall experience of the Rugstore was excellent and as a bonus the rug is superb.
Helpful Report
Posted 11 years ago
Order delivered on time by a very pleasant gentleman what more could you want . I Will definitely use again and recommend to others. G Richardson
Helpful Report
Posted 11 years ago
The rug came before Christmas even though it had been out of stock and ordered last minute. It was not suitable and had to be returned which was very easy. The service given by the Rugstore was excellent.
Helpful Report
Posted 11 years ago
Good fast delivery, good quality rug
Helpful Report
Posted 11 years ago
Very impressed with the quality and price of my rug. Quick efficient service, would highly recommend to my friends and family
Helpful Report
Posted 11 years ago
excellent rug at a very reasonable price, good company to buy from.
Helpful Report
Posted 11 years ago
Good value for money the cheapest about for what rug I wanted. Sorted.
Helpful Report
Posted 11 years ago
Delighted with the service and would recommend to friends.
Helpful Report
Posted 11 years ago
Rug just as pictured .informed about delivery which was prompt
Helpful Report
Posted 11 years ago
The company rang me as soon as I had placed the order to let me know when it would be available. Since it was the Christmas period I was happy that there would be a short delay. The rug was delivered when promised. It is just as I had hoped - good quality and the right colour and style. An excellent experience.
Helpful Report
Posted 11 years ago
The item was out of stock when I ordered but I was kept informed of when it would be in stock and it was delivered before the date given.The packaging was excellent and the size and colour were just as seen on the website.I would definitely deal with this company again.
Helpful Report
Posted 11 years ago
i love my new rug, it was very reasonably priced and looks lovely in my livingroom,
Helpful Report
Posted 11 years ago
Good quality rug at an excellent price
Helpful Report
Posted 11 years ago
Placed order, email back to say it would be with them in 7 days .?? After this kept well informed, rug arrived with good communication as to when. Happy will product, would use them again.
Helpful Report
Posted 11 years ago
Very quick email response to order, very quick delivery arrived when expected, delighted with rug!
Helpful Report
Posted 11 years ago
Really rally pleased with the rug. Certainly value for money
Helpful Report
Posted 11 years ago
Very good service and delivery . Was really pleased with rug and would recommend company to family and friends.
Helpful Report
Posted 11 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews