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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
The rug was easy to identify on your website, and it was extremely good to be phoned by an ACTUAL PERSON to let me know when it would be arriving. And the rug itself is high quality and exactly what I wanted. Andrew Bowden
Helpful Report
Posted 7 years ago
Very efficient delivery.
Helpful Report
Posted 7 years ago
Good clear pictures of rugs. Delivery on time. No problem. Something that would have helped us would have been "a softness index" so that we could gauge that factor more accurately. We were expecting a softer rug and such an index would have helped. Very pleased with rug and your service. Thanks.
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Posted 7 years ago
Prompt efficient delivery of good quality goods.
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Posted 7 years ago
Excellent service, very helpful when I rang, Quick easy, excellent product and arrived on time.
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Posted 7 years ago
Good quality product and speedy, efficient delivery
Helpful Report
Posted 7 years ago
Excellent service with very quick delivery. Good communication and a pleasure to deal with.
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Posted 7 years ago
Very good service arrived on time. Very pleased with rug
Helpful Report
Posted 7 years ago
Rug was not available for immediate delivery but I was kept informed. Delivery was on the date given. Overall I am very pleased with both the rug and the service. Will definitely use them in the future.
Helpful Report
Posted 7 years ago
Our fourth rug from Rug Store NE and we are now used to their excellent service and quality products. The rug we bought recently to go underneath a dining table and chairs, and it's perfect.
Helpful Report
Posted 7 years ago
They did everything they could to make sure everything went smoothly in the choosing and delivery of my rug.
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Posted 7 years ago
The rugs were on my expectations. The delivery was excellent!
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Posted 7 years ago
Really pleased with my rug, really good quality and placing order and delivery was excellent
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Posted 7 years ago
10% discount and reliable service.
Helpful Report
Posted 7 years ago
Excellent service delivery and product!
Helpful Report
Posted 7 years ago
Very good customer service
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Posted 7 years ago
Great rugs. And excellent service.
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Posted 7 years ago
Rugs as described arrived quickly and safely. Many thanks
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Posted 7 years ago
Very helpful and delivery exactly as promised
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Posted 7 years ago
Beautiful rug. Looks exactly like picture. great delivery time
Helpful Report
Posted 7 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews