Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This latest rug was a small version of a larger rug also bought from RugStore NE. Lovely and prompt delivery. Would definitely buy from them again.”

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Posted 8 years ago

“This is the third rug we've bought from RugStoreNE and as always the quality of the rug and the service was excellent. It's the only place I know that sells such large rugs at such a reasonable price, that has such a wide range of colours and designs and also offers free delivery!”

Rugstore NE 5 star review on 20th June 2016

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Posted 8 years ago

“Texts were sent with approximate delivery times on the day of the delivery. A good quality carpet delivered in good time. Looks good in the living room”

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Posted 8 years ago

“Excellent product and customer communication, delivered on time.”

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Posted 8 years ago

“Very good service, good quality rug at a reasonable price.....delivery within 5 days from the time of order.”

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Posted 8 years ago

“Easy on line ordering system. Quick transaction and delighted with purchase. Very welcome that was able to change delivery to suit us. Rating of Very Good richly deserved.”

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Posted 8 years ago

“I ordered the rug over the phone as I wanted to know whether it was in stock. A very helpful and friendly man answered, and after giving him my 2 choices he said he would check the warehouse and ring me back. As promised he did. I ordered paid and and the rug arrived on the day stated. We'll packaged. I was updated the whole time on its progress. Would definite recommend this company.”

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Posted 8 years ago

“THE RUG ARRIVED EXTREMELY QUICKLY AND VERY WELL PACKAGED AND IS OF VERY HIGH QUALITY,AN EXELLENT PURCHASE.”

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Posted 8 years ago

“I was surprised by the quality of this lovely rug, it's warm and soft underfoot and it looks far more expensive than it is. Delivery excellent, arrived promptly on day specified, I was even able to track the drivers progress on-line! Excellent service by Rugstore NE.”

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Posted 8 years ago

“My rug is amazing quality for the price love it”

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Posted 8 years ago

“Very easy to order and good delivery Very pleased”

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Posted 8 years ago

“My order was dealt with very efficiently and the staff were extremely helpful and friendly.”

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Posted 8 years ago

“Was a very painless process buying from the rug store. Everything worked as it should and my new rug was delivered the next working day... Very good”

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Posted 8 years ago

“good product, cotton and jute runner, excellent delivery options as could ask to be left at side of house. forgot to check if rug complied with scheme for fair working conditions for the person who made it though”

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Posted 8 years ago

“First class product. First class customer service and delivery. Can't fault. Have used before and no doubt will use again.”

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Posted 8 years ago

“Placed order online, delivered within 3 days, rug arrived just as described and we are perfectly happy with it - thank you.”

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Posted 8 years ago

“Very happy with the order processing team and the product.”

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Posted 8 years ago

“Excellent service. Once the item was received by RugstoreNE they were true to their guarantee of next day delivery to the customer. On the day of delivery they even provided a one hour window for the time of delivery. The product was also of excellent quality. We were very impressed and totally satisfied.”

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Posted 8 years ago

“Good quality rug delivered very promptly.”

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Posted 8 years ago

“Although the rug I ordered was not in, they kept me regularly updated regards its availability. Thanks great rug!”

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Posted 8 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews