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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Anonymous
Anonymous  // 01/01/2019
First class service with empathy Happy to recommend
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Posted 2 years ago
Prompt service.
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Posted 2 years ago
I recently purchased a really nice Brighton rug from Rugstore which was appropriate for my needs. I was extremely impressed by the service and help I received and would definitely recommend them.
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Posted 2 years ago
Lovely rug
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Posted 2 years ago
Lovely rug and great customer service! Thrilled with our new rug. Initially, I ordered the wrong colour (my mistake) but Rugstore NE kindly arranged a return of the wrong one and sent out a new one.
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Posted 2 years ago
Very efficient service. Beautiful rug at a very reasonable price. Delivered within a few days of ordering on line . Would highly recommend using Rugstore NE .
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Posted 2 years ago
easy to order. fast delivery good product
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Posted 2 years ago
Really pleased with our purchase, was kept updated throughout the order process and delivery was swift. Would definitely buy from Rugstore again. Thank you!
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Posted 2 years ago
Very helpful customer service. Rug arrived within a couple of days with updates on delivery progress. Great quality rug at a competitive price.
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Posted 2 years ago
Made order online kept up to date with despatch and arrived very quickly. Wonderful
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Posted 2 years ago
Great service and good quality rug.
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Posted 2 years ago
Great price and super fast delivery!
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Posted 2 years ago
I’m delighted! Rug store NE had the rug I wanted (to match a rug I already had) in the size I wanted. And it was reduced! And it arrived very quickly and it has now completed our sitting room.
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Posted 2 years ago
A pleasure to do business with, very efficient.
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Posted 2 years ago
WOW ! STILL COMPANIES AROUND THAT WANT TO HELP !! GREAT SERVICE , WILL NOT GO ANYWHERE ELSE NOW TO BUY RUGS, KEEP UP GOOD WORK
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Posted 2 years ago
Have now bought six rugs from this company and have been pleased with every one. Would not shop any where else.
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Posted 2 years ago
Our rug arrived within a couple of days, exactly like picture on website. Great quality. Would recommend.
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Posted 2 years ago
Exceptional item. Quick delivery
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Posted 2 years ago
Excellent communication and customer service. Very happy with item.
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Posted 2 years ago
Saw I rug online but decided to drive up to Sunderland to view in store. Im so glad I did as they had a great selection. The staff were really helpful and helped me choose a rug. It is perfect in my newly decorated lounge.
Rugstore NE 5 star review on 6th January 2022
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Posted 2 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews