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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
I will return time and again to Rugstore when I am considering floor coverings. They have an amazing selection of rugs to choose from and their service and delivery is excellent. I would highly recommend.
Helpful Report
Posted 8 years ago
RugStoreNE itself is great. Good communication and fast availability. The let down was the courier company, UKmail, who delayed delivery and did not communicate with us even when requested.
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Posted 8 years ago
Very pleased with my purchase, and would tell people about rug store.
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Posted 8 years ago
Rug arrived well packaged and as scheduled, Service has been top notch and rug looks great in our hallway. I am pleased with the fantastic quality at such a good price. Would have no hesitation in buying again and would recommend to others. Very happy, thank you
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Posted 8 years ago
Great service....Love the rug. You're never quite sure when you buy online but it's perfect
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Posted 8 years ago
Have used this company before,always get brilliant service,they let you know what is happening about your order,deliveries always quick and the products really good quality and value, will be using again.
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Posted 8 years ago
Whilst still unpacked, the rug arrived within the hour quoted via email. cant get better than that.
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Posted 8 years ago
Brilliant service and price. Very friendly and helpful when I telephoned to enquire about stock availability. Then super fast delivery and great communication. Highly recommend.
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Posted 8 years ago
Ordering was easy - Rug arrived on time was exactly what I expected and was very good quality
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Posted 8 years ago
Great service and competitively priced delivery just a bit slow (10 days)
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Posted 8 years ago
Excellent communications,very good price and delivery within timescale.Very pleased with product I would order again from them if I needed too.
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Posted 8 years ago
Good quilting rug looks lovely in my lounge, I bouget same rug but different colour last year for my conservatory very pleased with them both mrs Robinson Manchester
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Posted 8 years ago
GREAT SERVICE. DELIVERY ARRIVED ON THE DAY THEY HAD TOLD ME IT WOULD.
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Posted 8 years ago
So quick.......ordered it one day and arrived the next. Excellent delivery and the rug is great
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Posted 8 years ago
Rug was exactly the colours portrayed and arrived in a few days much quicker than I expected. Good quality and well packed.
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Posted 8 years ago
The rug arrived promptly and was well wrapped. It is georgeous and my daughter loves it.
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Posted 8 years ago
Excellent communication, fast delivery and 10% off too what can I say ?!
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Posted 8 years ago
Very good service the rug was as good as we had hoped and the delivery was trouble free. Excellent!!!
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Posted 8 years ago
As described lovely rug, had lots of compliments, good quality , quick delivery. Would buy again
Helpful Report
Posted 8 years ago
Very good service and kept me updated with the delivery dates as there was a slight delay . But this would not put me off as the staff are very helpful and offer a good product .
Helpful Report
Posted 8 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews