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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
I would definitely use Rugstore again, they kept me fully informed about my order. Great service Great rug I wouldn't hesitate to use them again.
Helpful Report
Posted 11 years ago
absolutely excellent service from point of order to delivery. Couldn't fault the service. Quality product for the price paid. A very happy customer would be happy to come back for further purchase.
Helpful Report
Posted 11 years ago
Good quality products, so good in fact I have just ordered another rug, thank you.
Helpful Report
Posted 11 years ago
Good q
Helpful Report
Posted 11 years ago
Very please with service left e-mail and got response asp carpet arrived as advise thank you
Helpful Report
Posted 11 years ago
The carpet came promptly and was just as expected from the website. Would recommend the company to others.
Helpful Report
Posted 11 years ago
Whole experience fitted with my needs... Delivery and communications was excellent and the rug is great....crack on, if my experience is to go off.. Thanks
Helpful Report
Posted 11 years ago
First class service all round easy to follow web site cheapest prices any where fast delivery service that left rug with out needing signature great Will be back again and would recommend to any one
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Posted 11 years ago
Excellent service. Carpet looks great and is of superb quality. Would definitely recommend this company
Helpful Report
Posted 11 years ago
Easy to order.. As described good coomunication Many Thanks
Helpful Report
Posted 11 years ago
I ORDERED A RUG WHICH WAS NOT IN STOCK AND WAS TOLD IT COULD BE SUPPLIED IN SEVEN DAYS. I WAS SENT AN EMAIL FOUR DAYS LATER TO SAY THAT IT WAS ON ITS WAY TO ME. IT ARRIVED TWO DAYS LATER IN PERFECT CONDITION AND VERY WELL WRAPPED. WOULD RECOMMEND THIS COMPANY....RUGS GALORE TO SUIT ANY STYLES AND COLOUR SCHEMES, MANY THAT I HADN'T SEEN ON THE HIGH STREET !
Helpful Report
Posted 11 years ago
This store is one of the best on line companies I have dealt with, they keep you fully up todate with delivery times, and if you have a query they will really put themselves out to give you the answer. When the Rug arrived it was exactly as shown on their web site. I am very impressed, and would definitely recommend them to anyone.
Helpful Report
Posted 11 years ago
Good service and good quality carpet. Very pleased.
Helpful Report
Posted 11 years ago
fast efficient service and product was exactly what wanted.
Helpful Report
Posted 11 years ago
Lovely rug delivered promptly securely wrapped Good communication re delivery from the store .
Helpful Report
Posted 11 years ago
Efficient service and kept me well informed. Very pleased with rug
Helpful Report
Posted 11 years ago
The company kept me informed at every step, and once the item was in stock (3 days from my order) it was delivered the following day. Good quality for the price. I recommend it.
Helpful Report
Posted 11 years ago
Very happy with all aspects of this sale. My rug is beautiful and looks better than its picture could tell. Thank you!
Helpful Report
Posted 11 years ago
Easy ordering process, simple communication and timely delivery. Very pleased with the quality of the product and the price paid. One small issue. Delivery company did not offer time on day for delivery so had to stay in all day.
Helpful Report
Posted 11 years ago
Received my rug and am very pleased with the quality. Great staff who done everything on their power to sort out delivery that was a little late
Helpful Report
Posted 11 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews