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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Very prompt delivery. Excellent quality rug.
Helpful Report
Posted 9 years ago
Exactly as described, quick delivery, great product!
Helpful Report
Posted 9 years ago
Lovely rug, beautiful colours. Well packed. Rugstore kept in touch regarding delivery of purchase. Pleased with service and will buy again.
Helpful Report
Posted 9 years ago
Excellent communication, item as described, really pleased.
Helpful Report
Posted 9 years ago
Very pleased with the product - great value for money. Excellent customer service from acknowledgement of order through to delivery to my door, free of charge, at exactly the time specified. All in all, a great purchase - thank you.
Helpful Report
Posted 9 years ago
Rug didn't arrive on the day I was texted that it would which caused issues for me. I'll think twice about ordering again.
Helpful Report
Posted 9 years ago
Very easy to use website with a quick turnaround. The rug itself is of good quality, very pleased with the purchase.
Helpful Report
Posted 9 years ago
Excellent company to buy from. Very efficient and keeps you well informed from placing order to delivery. Loads of choice and colours. Very good quality.
Helpful Report
Posted 9 years ago
Ordered late in the evening on the Wednesday and delivered on Friday, very quick and efficient and would certainly have no problems using this company again!
Helpful Report
Posted 9 years ago
Excellent service and product. We are delighted with our purchase.
Helpful Report
Posted 9 years ago
Fantastic rugs and excellent customer service. Good communication all the way through and fast delivery.
Helpful Report
Posted 9 years ago
Salesperson who answered my call was very pleasant, helpful and obviously knowledgeable about the product. Placed order late morning and it was delivered the next day - excellent service all round, very happy customer.
Helpful Report
Posted 9 years ago
Just what I needed. The quality and style were excellent and fast delivery too.
Helpful Report
Posted 9 years ago
Bought a second rug from this company recently and received excellent service again. I highly recommend their customer service, value for money and the quality of their rugs
Helpful Report
Posted 9 years ago
What a brilliant company, rug in stock within two days and delivered the following. Amazing after sales service and genuinely lovely people to deal with. Look forward to making future purchases from this company.
Helpful Report
Posted 9 years ago
excellent service value for money very pleased with purchase thank you
Helpful Report
Posted 9 years ago
Ordered rug which was delivered fairly quickly- no problems at all - good service - would use again
Helpful Report
Posted 9 years ago
Exactly as ordered. Lovely quality. Happy
Helpful Report
Posted 9 years ago
The rug was better than expected, and the communication was excellent. 10/10
Helpful Report
Posted 9 years ago
Excellent service, efficient, friendly staff, my rug arrived promptly the next day. Impressive and timely free delivery... .It would be difficult to get better service . The rug was lush too!
Helpful Report
Posted 9 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews