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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Thank you very much with the prompt service and keeping us informed regarding our order. The quality of the rug is excellent . Many thanks . DC
Helpful Report
Posted 10 years ago
Although I am returning the rug that I had purchased I have had a lots of help from the staff. My husband and I are quite elderly and it was very refreshing to get such help. We are of course still looking for another rug from you and will certainly recommend you to our friends. Violet Bullen
Helpful Report
Posted 10 years ago
Excellent service
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Posted 10 years ago
Excellent service and quick, free delivery! Love the rug too! It's exactly what I was looking for. Would definitely use this company again and would recommend to others.
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Posted 10 years ago
sevvice, delivery, and quality all get 5/5 from me.
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Posted 10 years ago
My experience with Rugstore NE has been excellent from start to finish. I had my eye on a particular rug for ages but was not ready to buy and then it went out of stock. I was kept informed when it came back in stock and they offered to reserve one for me too. Ordering was easy and the delivery was made within two days! Really happy with the rug, there are lots of pictures on the site to help you decide and it looks exactly as described. Perfect!
Helpful Report
Posted 10 years ago
Very happy with the rug we bought,high quality( wool/ silk) and lovely colours. Friendly communication and once in stock,fast delivery.
Helpful Report
Posted 10 years ago
a bit of a wait to have my chosen rug delivered, but when it did arrive I was very pleased with the quality for the price I paid.
Helpful Report
Posted 10 years ago
I can't believe how quickly my rug arrived and it actually looks like the picture on the website. A truly brilliant company to order from
Helpful Report
Posted 10 years ago
Prompt service, good website explanation of product. Rug feels lovely..
Helpful Report
Posted 10 years ago
Staff are very helpful, delivery is fairly quick. Will definitely come back.
Helpful Report
Posted 10 years ago
Very fast and efficient service and the exact colour I wanted
Helpful Report
Posted 10 years ago
Rugs NE are very good from a product and description perspective and communicate very well with their customers. Only wish I could say the same of the delivery company they use.
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Posted 10 years ago
Excellent service, very very helpful, would definitely recommend to friends and use again.
Helpful Report
Posted 10 years ago
Ready helpful on phone and delivered in wonderful condition on time
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Posted 10 years ago
Excellent communication and prompt delivery. Delighted with the rug and the service received. Kept me informed from placing the order to it arriving.
Helpful Report
Posted 10 years ago
No problem at all from ordering to delivery only 4days
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Posted 10 years ago
Fantastic service and very good quality rug.
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Posted 10 years ago
Excellent quality rug delivered very quickly. Reasonably priced so can't complain.
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Posted 10 years ago
Fast delivery of a quality rug at a great price.
Helpful Report
Posted 10 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews