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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
99 %
of reviewers recommend Rugstore NE
4.9
Based on 2,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rugstore NE Reviews
Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023
Kundan Haria
Rugstore NE 5 star review on 5th February 2023
Christina Cockley
Rugstore NE 5 star review on 10th December 2022
Phil
Rugstore NE 5 star review on 29th October 2022
Anonymous
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 25th October 2022
Maree
Rugstore NE 5 star review on 10th October 2022
Ann Fisher
62
Anonymous
Anonymous  // 01/01/2019
Excellent and speedy service! One point to improve on - the delivery company should be able to give a prospected time window of a few hours when the delivery is taking place rather than just giving a day without further specification. Would still recommend!!
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Posted 10 years ago
Good comunication, good quality product which looked exactly like the pictures and very good delivery too Uk mail were great and had no problems finding the address! Would recommend Rugstore to family and friends!
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Posted 10 years ago
Very easy site to use. Quick response and speed from start to finish. Delighted with the quality of rug for the price.
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Posted 10 years ago
Great website with very authentic pictures . Love our rug and amazing service. Kept up to date and all our questions handled in person in minutes! Could not recommend more highly - mother horrified you could buy a rug without trawling the shops.....even she can't believe the result and the service . At 76 she won't change but I will never leave the house again to shop for floor coverings! Thanks
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Posted 10 years ago
good service
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Posted 10 years ago
I was very impressed with the speed of delivery, excellent . Beautiful rug and would not hesitate to order again.
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Posted 10 years ago
Lovely rugs and very good service
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Posted 10 years ago
Kept well up to date ..... always excellent service .
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Posted 10 years ago
As described prompt delivery recommended
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Posted 10 years ago
good communication and speedy delivery very pleased with quality of my chosen rug!
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Posted 10 years ago
Excellent company -fast dispatch and delivery. Item was well packaged and arrived in excellent condition. Wonderful rug, lovely rich colour and very soft.
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Posted 10 years ago
I couldn't find the gooch Razzle Dazzle in gunmetal grey any where, despite searching the web. Then all of a sudden I came across Rugstore NE and there it was, I was delighted with the price, delivery was fast and communication was brilliant. Thank you very much.
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Posted 10 years ago
Excellent device
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Posted 10 years ago
Fantastic product it arrived on time and appears to be really high quality. I sent an email asking about delivery times and I got a quick and friendly responce from the staff. I highly reccomend this company.
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Posted 10 years ago
Very quick and easy process and good competitive prices, rug delivered within 4 days . It would be hard to think of any improvement at all. Mrs Boardman, London .
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Posted 10 years ago
We are delighted with our purchase, and it complements our décor completely
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Posted 10 years ago
Great rugs great service
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Posted 10 years ago
Not impressed with the communication, rug was delayed. The rug itself is really nice but very slippery on the surface if you have kids, which I do. Next time I buy I rug I will go and feel it first.
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Posted 10 years ago
Great product exactly as described on the website which arrived in good time. Staff from the company called to confirm delivery and were very friendly. I would use this company again and recommend it. We are very pleased with the rug we purchased.
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Posted 10 years ago
Very impressed. Ordered the rug on Sunday and it arrived two days later. Love the colours and quality. Will definitely use them again.
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Posted 10 years ago
Rugstore NE is rated 4.9 based on 2,754 reviews