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Rugstore NE Reviews

4.9 Rating 2,754 Reviews
A
Happiness Grade
Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

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Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,\nFulwell, Sunderland, Tyne and Wear

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Customer Service - Good

100.00%
Industry Average
After being disappointed in the service from an online retailer resulting in cancellation of our order, I happened upon Rugstore NE where I found the same rug.
posted 5 months ago - Pauline
I ordered from the website but I was quickly informed that the rug was no longer available. The saleslady said she would try to source it elsewhere, She did and I received the rug very quickly and at a very good price. Good service overall.
posted 6 months ago - Anonymous
Rug is good quality, service and delivery no problem.
posted 1 year ago - Anonymous
Brilliant service & price! Love my rug and carpet received 3 days after order. All very efficient, plus cheapest price compared to other sites and store where I originally saw rug. Deinately recommend & will be my first choice for future rugs 🙂
posted 1 year ago - Rhona Emerson
The BEST, I’ve been using carpet centre/rugs since 1997, the service still fantastic, customer service, delivery, fitting etc you can’t get better! Nothing has changed, you certainly can’t get service like this anymore! Many thanks once again.
posted 1 year ago - Andrea Thompson
Excellent service ,highly recommended from ordering to delivery
posted 1 year ago - Mrs Susan Bowen
We have had many rugs from Rugstore NE. Always good quality, excellent service and delivery. Our latest one arrived after 48 hours. Cannot fault the service. Excellent choice and range of rugs.
posted 1 year ago - Keith Toms
No hassle easy, great service,great products .
posted 1 year ago - Leigh Jones
Excellent service from online ordering to delivery. Used them twice and been very happy with the level of service on both occasions.
posted 1 year ago - Paul Warren
Delighted with our new rug, it really lifts the room. Great choice, quality and service. Thank you.
posted 1 year ago - Lynda Cray